Iron Mountain—Change Analyst

Job description

Description: At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a vision-driven Change Analyst to join our Global Business Services (GBS) EPMO Center of Excellence (CoE) team. In this role, you’ll play a key part in guiding enterprise-wide digital transformations from strategy to seamless execution. Working within our Center of Excellence framework, your expertise will help drive smooth process adoption, minimize operational friction, and turn high-value corporate initiatives into measurable business successes. Here, your ability to align cross-functional teams and elevate organizational change ensures our global business remains agile, connected, and built for the future. What You’ll Do (Responsibilities) In this role, you will: - Apply structured change management frameworks: Utilize proven methodologies like Prosci/ADKAR to design pragmatic change plans that accelerate solution adoption and minimize resistance across people, processes, and technology. - Conduct impact analyses & change readiness assessments: Evaluate organizational readiness throughout project lifecycles, identifying key stakeholders and aligning change strategies with broader digital transformation targets. - Craft strategic communications: Develop engaging, high-quality messaging that simplifies complex initiatives into clear action plans, boosting user experience and stakeholder alignment. - Drive cross-functional collaboration: Facilitate working groups and steer decision-making forums to align global teams, resolve stakeholder bottlenecks, and foster collaborative working relationships. - Track adoption metrics & mitigate risk: Measure post-implementation usage, perform root-cause analysis on adoption bottlenecks, and deploy targeted risk mitigation strategies. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: - 4+ years of professional corporate experience, including 3+ years dedicated to hands-on change management across functions like HR, Finance, IT, or Operations. - Strong knowledge of change management frameworks (Prosci® Certification or CCMP™ is highly desirable). - Practical experience leveraging workflow and enterprise platforms like Monday.com, Salesforce, Oracle, Workday, or Google Workspace. - Proven ability in written and verbal communication, stakeholder management, root-cause analysis, and cross-functional leadership. - Familiarity with AI tools and prompt engineering to streamline stakeholder analysis and change communications is a plus. - Bachelor’s degree in Business Administration, Communications, Human Resources, or a related field (Master's degree preferred). Category: Project/Program Management Group