WEX—Software Engineering Manager

Job description

Description: Software Engineering Manager Drive Innovation. Lead Change. Build the Future of Payments. At WEX, we’re redefining what’s possible in the payments industry. As a Software Engineering Manager, you’ll play a key role in shaping the future of our evolving payments platform. Working with cutting-edge technology, you'll be part of a dynamic, fast-paced team that thrives on solving complex problems and delivering scalable, high-performance solutions. About the Role In this role, you’ll be an innovator and a leader, delivering new functionality for our customers while supporting and modernizing our platform; you will tackle complex engineering challenges at scale, processing millions of transactions daily on a platform that meets aggressive uptime SLAs. How You'll Make an Impact People Leadership - Lead a cross-functional team of Engineers to design, develop, QA, deploy and maintain the payments platform. - Mentor and grow engineers through regular 1:1s, actionable feedback, and deliberate stretch opportunities. - Build a safe, accountable culture where high standards and psychological safety coexist. - Enable autonomy by clarifying intent and guardrails, removing obstacles and then trusting your team to make decisions. - Have the hard conversations regarding performance or behaviour with directness and empathy. Technical Leadership - Spend meaningful time hands-on each week, pairing on complex problems, leading design sessions and pairing on critical issues. - Be the person your team comes to for hard technical calls - you don't defer every decision to a tech lead. - Model engineering excellence through deep, constructive code reviews that teach as well as critique. - Champion responsible, secure adoption of AI tools across the SDLC to accelerate delivery and improve quality. - Play a key role in our architectural direction, evolving our platform to become cloud-native and event-driven. - Continuously explore new technologies to improve our platform and processes. Delivery & Operations - Work with the Product team to translate business requirements into functional, scalable solutions. - Collaborate with your talented peer group to build solutions that are robust, maintainable and future-proof. - Ensure your team delivers reliably, removing friction by unblocking work, reducing tech debt, and streamlining processes to maintain flow. - Ensure availability of the platform through leadership of incident management as required. - Promote resilient architecture and operational excellence across services. What You’ll Bring Essential - Proven track record leading and developing high-performing software engineering teams. - Proven hands-on experience in writing clean, scalable, performant, high quality code. - Deep expertise in modern software engineering practices, cloud platforms, and DevOps approaches including test and deployment automation. - Excellent stakeholder management and communication skills. - A collaborative mindset with a passion for learning and problem-solving. Preferred - Background in supporting highly transactional, highly available, low latency systems. - Experience with C#/.NET and MSSQL are highly advantageous. Why WEX? At WEX, we believe that diversity drives innovation. We are a global company that celebrates different perspectives, experiences, and backgrounds. Here, you’ll find a supportive, inclusive environment where your ideas are valued, and your growth is prioritized. You’ll collaborate with teams from around the world, expanding your skills and your horizons. We offer flexible work arrangements, professional development opportunities, and a culture that fosters inclusion and belonging. Join us in building the future of payments—together.