Infosys—IT&Data Product Analyst P2P

Job description

Description: Product & Service Management • Own and manage the P2P product backlog in line with business priorities • Ensure stability, performance, and continuous improvement of P2P solutions • Support product lifecycle management (enhancements, releases, decommissioning) • Drive adoption of standard/global solutions across markets Business Partnership • Act as the primary IT contact for Procurement and Finance stakeholders • Translate business requirements into functional specifications • Challenge and standardize processes across entities Application Support & Operations • Manage incident, problem, and change processes (ITSM framework) • Ensure SLA adherence and service quality • Coordinate support activities with internal teams and external partners Continuous Improvement & Transformation • Identify automation opportunities (e.g., invoice processing, approvals) • Support digital transformation initiatives in P2P • Drive data quality and process standardization Project Delivery • Support delivery of P2P-related projects and enhancements • Participate in testing cycles (SIT, UAT) • Ensure proper documentation and knowledge transfer Scope • Domain: Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments) • Geographical Scope: Global Tools & Technologies • SAP ECC / SAP S/4HANA o MM (Materials Management) o FI (Accounts Payable) o Integration with procurement and finance processes • Coupa o Source-to-Contract (S2C) o Procure-to-Pay (P2P) o Supplier management & invoicing • Supporting Tools[PC2.1][SK2.2] o Service Management: ServiceNow o Data & Reporting: Power BI, SAP BW o Integration: Middleware (e.g., Mulesoft, SAP PI/PO) o Collaboration: Microsoft Teams, Azure DevOps / JIRA (for backlog management) Requirements: The IT Product Analyst – Procure to Pay (P2P) is responsible for supporting, enhancing, and delivering digital solutions across the end-to-end P2P process. The role ensures optimal performance and continuous improvement of procurement and accounts payable systems, with a strong focus on SAP (ECC/S4) and Coupa platforms. This role acts as a key interface between Business (Procurement, Finance, Operations) and IT, ensuring alignment of system capabilities with business needs, while driving efficiency, compliance, and user experience Responsibilities: Product & Service Management • Own and manage the P2P product backlog in line with business priorities • Ensure stability, performance, and continuous improvement of P2P solutions • Support product lifecycle management (enhancements, releases, decommissioning) • Drive adoption of standard/global solutions across markets Business Partnership • Act as the primary IT contact for Procurement and Finance stakeholders • Translate business requirements into functional specifications • Challenge and standardize processes across entities Application Support & Operations • Manage incident, problem, and change processes (ITSM framework) • Ensure SLA adherence and service quality • Coordinate support activities with internal teams and external partners Continuous Improvement & Transformation • Identify automation opportunities (e.g., invoice processing, approvals) • Support digital transformation initiatives in P2P • Drive data quality and process standardization Project Delivery • Support delivery of P2P-related projects and enhancements • Participate in testing cycles (SIT, UAT) • Ensure proper documentation and knowledge transfer Scope • Domain: Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments) • Geographical Scope: Global Tools & Technologies • SAP ECC / SAP S/4HANA o MM (Materials Management) o FI (Accounts Payable) o Integration with procurement and finance processes • Coupa o Source-to-Contract (S2C) o Procure-to-Pay (P2P) o Supplier management & invoicing • Supporting Tools[PC2.1][SK2.2] o Service Management: ServiceNow o Data & Reporting: Power BI, SAP BW o Integration: Middleware (e.g., Mulesoft, SAP PI/PO) o Collaboration: Microsoft Teams, Azure DevOps / JIRA (for backlog management) Skills: Must Have • You are experienced in working in product-oriented environment • You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies) • You have experience working with Business on new IT solution designs, including technologies research on the market, • You have strong understanding of P2P processes and data • You are accountable, proactive, able to adapt to change and think out-of-the-box • You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders • You are fluent in English (spoken and written)