Infosys—Change Management Consultant

Job description

Description: Apply structured change management methodologies to lead change activities, assess change impacts, and develop tailored strategies that maximize adoption and minimize resistance • Collaborate closely with project teams to embed change management into project plans, ensuring alignment across initiatives and supporting seamless execution • Work with key change sponsors, coach senior leaders and C-level executives in their sponsor roles, and provide direct support to frontline managers and supervisors during transitions • Identify, analyze, and mitigate change-related risks; proactively manage anticipated resistance to ensure smooth adoption and stakeholder alignment • Create actionable change deliverables such as stakeholder analyses, communication plans, and training plans. Develop engaging communication collaterals including emailers, banners, videos, and posters to support awareness and engagement • Support training efforts, define and track change KPIs, build adoption dashboards, monitor progress, and manage governance of change activities to ensure accountability and continuous improvement Requirements: Our service offerings are structured to provide best in the class business consulting & advisory services to CXO representatives of an organization. • C-Suite Advisory: Provide world class consulting & advisory services designed to help C-Level Executives, Directors, Entrepreneurs & Owners to address their business problems and help navigate their organization for growth, optimization and innovation • Disruptive Technologies: Enable our clients to evaluate, adopt and industrialize the market disrupting technologies ranging from Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Social & Mobility • Transformation Management: Help clients navigate their way from strategy to execution by bringing in our expertise in business transformation, organization change management and program management Responsibilities: Apply structured change management methodologies to lead change activities, assess change impacts, and develop tailored strategies that maximize adoption and minimize resistance • Collaborate closely with project teams to embed change management into project plans, ensuring alignment across initiatives and supporting seamless execution • Work with key change sponsors, coach senior leaders and C-level executives in their sponsor roles, and provide direct support to frontline managers and supervisors during transitions • Identify, analyze, and mitigate change-related risks; proactively manage anticipated resistance to ensure smooth adoption and stakeholder alignment • Create actionable change deliverables such as stakeholder analyses, communication plans, and training plans. Develop engaging communication collaterals including emailers, banners, videos, and posters to support awareness and engagement • Support training efforts, define and track change KPIs, build adoption dashboards, monitor progress, and manage governance of change activities to ensure accountability and continuous improvement Skills: Overall experience of 6–7 years, with at least 3–4 years of hands-on involvement in managing transformation projects across business or technology domains • Master’s degree with excellent verbal and written communication skills, and the ability to clearly articulate messages to diverse audiences • Ability to influence stakeholders towards a common vision and maintain strong relationships with clients and project managers • Proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Power BI, Visio); familiarity with creative tools like Adobe Acrobat, Captivate, Articulate, etc. is a plus • Exposure to domains such as CPG, Retail, Manufacturing, and Financial Services is desirable, along with a strong inclination towards technology-enabled change (e.g., automation, AI) • Demonstrated ability to manage time and multiple commitments/projects simultaneously, work effectively with geographically dispersed teams, and contribute to a collaborative team culture