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Description: Area(s) of responsibility .Key expectations for the role: - Drive Executive Reporting and support Run-the-Business (RTB) activities. - Collaborate effectively with HOE IT teams and support organizations. - Possess a strong understanding of end-to-end Application Operations and Production Support. - Manage Operational Governance, Service Reviews, and Stakeholder Coordination. - Lead operational initiatives, ensure service stability, and drive continuous improvement. Preferred Background: - Production Engineering / Production Support / Application Operations leadership experience. - Strong Program or Project Management experience in large enterprise environments. - Exposure to IT Operations, Incident Management, Problem Management, Change Management, and Service Governance. - Excellent stakeholder management and executive communication skills.