EXL—Senior Executive - MIS

Job description

Description: Responsible for getting the requirements fulfilled within stipulated deadline Perform Revenue forecasting, Budgeting, Sales reporting and operational metrics tracking/analysis Analyze financial data – and create financial models for decision support Requirements: · Graduate or Postgraduate in any stream Work Experience Requirements · 5+ years of experience, most of which should be in BPO environment. · 3+ years of MIS experience in BPO environment · Should have hands-on experience of MIS profile in current and previous organizations Responsibilities: · Responsible for getting the requirements fulfilled within stipulated deadline · Perform Revenue forecasting, Budgeting, Sales reporting and operational metrics tracking/analysis · Analyze financial data – and create financial models for decision support · Preparing Reporting on financial performance and preparation for regular leadership reviews · Analyze past results, perform variance analysis; identify trends, and make recommendations for improvements. · Work closely with the Sales, Operations, HRSS and accounting team to ensure accurate financial, Sales reporting and decision support. · Evaluate financial performance by comparing and analyzing actual results with plans and forecasts. · Guide cost analysis process by establishing and enforcing policies and procedures. · Provide analysis of trends and forecasts and recommend actions for optimization. · Recommend actions by analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials. · Identifying and driving process improvements, including the creation of standard and ad- hoc reports, tools and Excel dashboards · Increases productivity by developing automated reporting/forecasting tools. · Strong financial analysis foundation creating forecasts and models. · Generate and distribute management reports (in Excel and Power Point) in accurate and timely manner. · Develop MIS documentation & SOPs etc. to allow smooth operations and easy system maintenance. · Provide recommendations to update current MIS to improve reporting efficiency and consistency. · Develop MIS system for customer management and internal communication. · Provide strong reporting and analytical information support to management team. · Analyze business information to identify process improvements for increasing business efficiency and effectiveness. · Participate in cross-functional meetings to resolve recurring customer issues. · Advanced knowledge of Excel and MS Power point · VBA/Excel Macros (though not mandatory but good to have Basic knowledge of coding) · Strong fluency with Excel formulas and functions · Strong quantitative, analytical and data gathering competency. · Problem solving skills.