Oracle—Accounting Support A1-Fin

Job description

Description: Key Skills - Change Agility - Shows willingness to adjust to changing work environments - Mastering Complexity - Assimilates and evaluates new data and facts in a timely manner to support effective decision-making - Communicating for Impact - Builds credibility by contributing expertise and provides accurate and relevant information in a timely manner - Creates easy to understand and accurate business communications - Collaboration - Values diverse thinking and seeks to understand different perspectives and cultures - Demonstrates value as a team player both within and across teams - Performance drive and Execution - Demonstrates attention to detail in all aspects of work - Acts with a sense of urgency and confidence to deliver quality work in a timely manner Basic Requirements - Graduate/Post Graduate with 0 to 2 years of experience - Flexible to work in shifts - Candidates fluent in AI usage would be preferred Responsibilities: Job Responsibilities - Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals - HW/License/Cloud/Support Renewal/Edu - Identify queries on non-compliant requests; work with the right stake holders to resolve them by providing details on possible resolution - Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues - Adherence to compliance guidelines including SOX, internal & external compliance audits - Constantly strives to enhance technical and process knowledge; participate in assessment programs-updates, LLC, etc. - Meet the defined KPIs-Input Quality, Output Quality, Efficiency & Turn Around Time - Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust) This role reports into Assistant Manager/Deputy Manager/Manager