Cognizant—OCM Consultant- Transformation Consulting

Job description

Description: Role – OCM Consultant Levels- A to SM Job Description · Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort · Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes · Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders · Document all impacts of process or tool change to determine user support and resistance · Develop a Change Management Plan to drive faster adoption and higher utilization of process/system changes · Work with the Change Management Lead and Project Leads to ensure that change management activities are incorporated into overall project plan · Support the design, development, delivery, and management of all engagement activities, including communications · Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies · Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc. · Support training efforts by managing the development and deployment of training materials using effective training channels · Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables · Report project level status, metrics, issues, and risks on an ongoing basis to the Executive Leadership Skills Required · Experience and knowledge of change management principles, methodologies, and tools · Team player with strong interpersonal skills and ability to take a leadership role when necessary · Ability to quickly assimilate and apply new concepts, business models, etc. · Ability to establish and maintain strong relationships · Flexible and adaptable; able to work in ambiguous situations · Excellent business, communications, and interpersonal skills · Experience in CCA deployment (optional) Experience · 3 to 20 years of work experience (depending on level) at a Tier-1 consulting firm or in a corporate communications department · Bachelor’s degree required. MBA or advanced degree in related specialization area preferred · Experience implementing change management plans utilizing multiple communication tools and techniques Preferred Organization Change Management experience in one end-to-end ERP implementation program