ZS Associates—Endpoint Management Administrator

Job description

Description: ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. What you'll do: Endpoint Management Administrator in the Enterprise will… We are seeking an Associate Mac Endpoint Management Administrator with 2-3 years of experience managing macOS devices in an enterprise environment. The ideal candidate should have hands-on experience with Jamf Pro, Microsoft Intune, or other Mobile Device Management (MDM) solutions, along with expertise in application packaging, configuration profile management, and endpoint support. What you'll do: - Manage and support macOS devices using Jamf Pro, Microsoft Intune, or other MDM platforms. - Create, deploy, and maintain configuration profiles, policies, and compliance settings. - Package, test, and deploy applications, updates, and patches for macOS devices. - Troubleshoot endpoint management, software deployment, and device configuration issues. - Support macOS security, compliance, and device lifecycle management initiatives. - Monitor device health, deployment success, and compliance status. - Develop and maintain technical documentation and operational procedures. What you’ll bring: - 2-3 years of experience managing and supporting macOS endpoints. - Hands-on experience with Jamf Pro, Microsoft Intune, Kandji, Workspace ONE, or similar MDM platforms. - Experience with macOS application packaging and software deployment. - Strong understanding of configuration profiles, policies, and device management workflows. - Experience troubleshooting macOS operating system and application-related issues. - Basic knowledge of shell scripting (Bash/Zsh) is preferred. - Strong analytical, problem-solving, and communication skills. - Jamf 100 and/or Jamf 200 certification is an advantage. - Experience with Nexthink for endpoint monitoring, reporting, and digital employee experience management is an added advantage. - Exposure to macOS security frameworks, compliance standards, and automation tools is preferred - Fluency in English - Client-first mentality - Intense work ethic - Collaborative spirit and problem-solving approach How you’ll grow: - Cross-functional skills development & custom learning pathways - Milestone training programs aligned to career progression opportunities - Internal mobility paths that empower growth via s-curves, individual contribution and role expansions Perks & Benefits: At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS. Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com Responsibilities: What you'll do: Endpoint Management Administrator in the Enterprise will… We are seeking an Associate Mac Endpoint Management Administrator with 2-3 years of experience managing macOS devices in an enterprise environment. The ideal candidate should have hands-on experience with Jamf Pro, Microsoft Intune, or other Mobile Device Management (MDM) solutions, along with expertise in application packaging, configuration profile management, and endpoint support. What you'll do: - Manage and support macOS devices using Jamf Pro, Microsoft Intune, or other MDM platforms. - Create, deploy, and maintain configuration profiles, policies, and compliance settings. - Package, test, and deploy applications, updates, and patches for macOS devices. - Troubleshoot endpoint management, software deployment, and device configuration issues. - Support macOS security, compliance, and device lifecycle management initiatives. - Monitor device health, deployment success, and compliance status. - Develop and maintain technical documentation and operational procedures. What you’ll bring: - 2-3 years of experience managing and supporting macOS endpoints. - Hands-on experience with Jamf Pro, Microsoft Intune, Kandji, Workspace ONE, or similar MDM platforms. - Experience with macOS application packaging and software deployment. - Strong understanding of configuration profiles, policies, and device management workflows. - Experience troubleshooting macOS operating system and application-related issues. - Basic knowledge of shell scripting (Bash/Zsh) is preferred. - Strong analytical, problem-solving, and communication skills. - Jamf 100 and/or Jamf 200 certification is an advantage. - Experience with Nexthink for endpoint monitoring, reporting, and digital employee experience management is an added advantage. - Exposure to macOS security frameworks, compliance standards, and automation tools is preferred - Fluency in English - Client-first mentality - Intense work ethic - Collaborative spirit and problem-solving approach