Mahindra & Mahindra—GAT-CDMM

Job description

Description: Key Responsibilities: Customer Development - Support customer outreach and engagement programs. - Assist in organizing customer meets, site visits, and product demonstrations. - Track customer feedback and coordinate with relevant teams for resolution. - Maintain customer databases and interaction records. Marketing Support - Assist in execution of BTL marketing campaigns and promotional activities. - Coordinate for product launches, exhibitions, roadshows, and events. - Monitor marketing material availability across dealer locations. - Support digital marketing and lead generation initiatives. Market Intelligence - Collect and analyze competitor information on products, pricing, schemes, and market activities. - Conduct market surveys and customer research. - Prepare reports on market trends and customer requirements. Dealer Development - Support dealer performance tracking and reporting. - Assist in implementation of dealer engagement and capability-building initiatives. - Coordinate training logistics and communication with dealer teams. MIS & Analytics - Prepare daily, weekly, and monthly performance reports. - Assist in lead tracking, conversion analysis, and campaign effectiveness measurement. - Maintain dashboards and presentations for management reviews. Cross-functional Coordination - Coordinate with Sales, Service, Product Support, Finance, and Dealer Network teams. - Support smooth execution of field initiatives and business programs.