Honeywell—Product Operations Lead

Job description

Description: We are seeking a dynamic and experienced Lead Product Operations Manager to oversee the operational aspects of our product portfolio. In this role, you will lead a team responsible for managing the end-to-end lifecycle of our products, optimizing processes, and driving successful product launches. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a passion for driving excellence in product operations. Requirements: Required Qualifications • Bachelor’s degree in engineering, business, marketing, operations, data analytics, or a related field. • Minimum of 10 years of experience in Product Operations, Product Management, Program Management, Portfolio Management, Business Operations, or a related cross functional role. • Experience coordinating complex, cross-functional initiatives with multiple stakeholders, dependencies, and milestones. • Strong analytical skills and experience transforming data into decision-ready reporting and recommendations. • Proficiency in business reporting or visualization tools such as Power BI. • Strong written communication, executive presentation, workshop facilitation, and stakeholder-management skills. • Demonstrated ability to establish structure, improve processes, and drive accountability in an ambiguous environment. Preferred Qualifications • MBA or an advanced degree in business, product management, engineering management, or a related field is preferred. • Experience supporting new product introduction, product development, launch readiness, or commercialization. • Familiarity with Voice of Customer, discovery, segmentation, competitive analysis, and value-proposition development. • Experience creating management operating systems, dashboards, governance routines, training content, or standard work. • Experience applying automation, AI, or workflow tools to improve operational productivity. • Experience working in a matrixed, global industrial technology, automation, software, or engineering organization. Leadership Attributes • Operates with a customer-value and growth mindset. • Converts ambiguity into structured plans and clear decisions. • Demonstrates sound judgment and knows when to resolve, influence, or escalate. • Builds trust across functions and organizational levels. • Balances governance discipline with speed and practical execution. • Uses evidence and data to challenge constructively. • Takes ownership for closure, not simply coordination. Responsibilities: Key Responsibilities Product and NPI execution • Lead and coordinate Product Operations activities across ideation, discovery, development, launch readiness, commercialization, and post-launch reviews. • Improve the quality and consistency of NPI deliverables, including discovery outputs, Voice of Customer evidence, value propositions, business cases, launch plans, and readiness reviews. • Establish and maintain milestone, risk, dependency, and action tracking for priority NPI programs. • Facilitate cross-functional working sessions, clearly documenting decisions, owners, due dates, and escalations. • Monitor NPI performance and generate actionable insights to improve launch quality, predictability, adoption, and commercial execution. • Support root-cause and corrective-action activities for delayed, underperforming, or at-risk offerings. Process governance and operational excellence • Deploy and sustain Honeywell Accelerator Global Design Models and associated governance routines. • Drive adherence to standard work while identifying opportunities to simplify processes, eliminate duplication, and reduce administrative burden for Offering and Portfolio Managers. • Build repeatable intake, prioritization, governance, documentation, and escalation mechanisms. • Partner with process owners and subject-matter experts to resolve gaps across tools, workflows, roles, and decision rights. • Identify and implement practical automation, AI, reporting, and workflow improvements that increase team productivity and data quality. • Create reusable job aids, templates, training materials, and best-practice resources. Portfolio and lifecycle operations • Support portfolio-review cadences by consolidating data, validating inputs, preparing decision materials, and tracking agreed actions. • Enable portfolio roadmap execution and maintain the operational data needed for product and offering decisions. • Translate product, market, customer, financial, and operational data into clear recommendations for leadership. • Maintain decision logs and action registers that improve transparency and follow-through. Customer, market, and commercial evidence • Support Voice of Customer planning, evidence collection, data management, and analytical synthesis. • Develop or coordinate centralized customer, market, and competitive insights for product and portfolio teams. • Support ideation events, discovery workshops, segmentation, market assessment, and value-proposition activities. • Connect customer evidence and market insights to portfolio, investment, roadmap, launch, and commercialization decisions. • Support sales enablement and commercial readiness activities for priority launches. Cross-functional leadership • Serve as the operating connector among OLering Management, Engineering, Marketing, Sales, Finance, PMO, and business leadership. • Influence teams without direct authority and create clarity across complex, multistakeholder initiatives. • Facilitate productive governance forums and ensure issues reach the appropriate decision-makers. • Communicate risks, choices, recommendations, and outcomes clearly to senior stakeholders. • Coach stakeholders on Product Operations processes, tools, data expectations, and standard work.