Caterpillar—Senior IT Analyst Applications (WD Integrations Techno Functional Analyst)

Job description

Description: Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: We are seeking a skilled Senior IT Analyst Applications (WD Integrations Techno Functional Analyst) to join our Workday Application Ops -CAT IT Division. The preference for this role is to be based out of Bangalore – Caterpillar PSN What You Will Do: Sr IT Analyst/WD Integrations Techno Functional Analyst plays a key role in guiding the continued design, maintenance, and support of integrations with Workday. This includes partnering with the integrations management provider to - Participates in developing, coding and testing Workday integrations for multiple projects - Participate in preparing technical and procedural documentation required in application system development - Maintain and monitor integration schedules, notifications, and performance - Review technical alerts to identify and address impacts to integrated solutions - Optimize integration design - Also, plays a key role in guiding the continued design, maintenance, and support of the Workday Talent and Performance, Recruiting, Onboarding, CoreHCM, Time Tracking, Payroll and Compensation functional areas. - While the Analyst is an integral part of the HRIS, they are the technical subject matter expert determining how we adopt and optimize Workday’s capabilities and design solutions. - The Workday Integrations Analyst is also the Tier 2/3 support resource responsible for educating end-users, supporting case management, and responding to time-sensitive inquiries in their respective areas. - Conduct working sessions with business users to gather, understand and analyze business requirements for designing, implementing, and maintaining Workday integrations and related processes - Provide Consulting services and technical architecture design solutions to business partners on Workday Integrations\ - Provide techno functional support on integrations within Workday HCM modules with strong experience in Recruiting Core HCM, Payroll, Benefits and Time Tracking - Provide subject matter expertise on key business process decisions related to industry and/or functional areas - Analyze business process to identify and propose new business process or program changes to address business specific requirements and provide continuous improvement. What You Will Have: - Degree or equivalent experience desired - Bachelor’s degree in IT or related field - 5-10 years of IT experience and 4-5 years of Workday experience. - Workday Integrations Pro Certification - Workday techno functional consultant with experience in business process configuration and integrations in modules, and should also have an experience in Workday Security - Strong skills to work with onshore, offshore team model. Technical skills: - Experienced in developing Workday integration tools – Studio, CCW, PICOF, PECI, WECI, EIB, Web services, XSLT, reports, BIRT - Knowledge of SQL, Unix, XML, ETL and database technologies - Advanced Excel skills: including pivot tables, macros, charts, graphs, linking and formulas - Experienced in creating reports and tools Desired Qualifications: - 5 years working experience in HR, Finance or IT - Knowledge of Core HCM, Payroll processes, Benefits and Time Tracking - Excellent verbal and written communication skills with the ability to effectively interact with and present to all stakeholders including senior leadership - Demonstrated analytical and collaborative skills. - Ability to maintain confidentiality of sensitive information - Knowledge of Snowflake and SnapLogic - Project management experience - Prior vendor management or contract service level management - Prior experience supporting a Financially Significant Application - Prior experience with SOX Controls - Prior experience with IT General Controls - This position requires candidate to work a 5-day -a -week schedule in the office Skills desired: Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Level Extensive Experience: • Manages application-related issues, implications, and approaches with clients. • Evaluates key interfaces and interdependencies among core applications systems. • Explains features and benefits of core applications for consideration by business units. • Implements existing and planned application enhancements in major business units. • Tracks data flow between own applications and core applications in other business areas. • Plans enhancement, conversion, and retirement strategies for core applications. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Extensive Experience: • Ensures capture of lessons to be learned from a problem-solving effort. • Organizes potential problem solvers and leads problem resolution efforts. • Uses varying problem-solving approaches and techniques as appropriate. • Contributes to standard practices for problem-solving approaches, tools, and processes. • Analyzes and synthesizes information and devises alternative resolution strategies. • Develops successful resolutions to critical or wide-impact problems. Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design. Level Extensive Experience: • Analyzes system requirements and translates them into detailed design specifications. • Designs complex application architectures that meet performance, scalability, and reliability requirements. • Evaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design. • Leads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution. • Troubleshoots complex design issues and provides innovative solutions. • Prepares technical design documents and blueprints for applications. Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design). Level Working Knowledge: • Tracks problems associated with the quality and effectiveness of application software. • Researches the benefits and drawbacks of an organization's application software. • Drafts application software usage for the department's needs. • Provides instant support for end users of application software. • Implements a specific application software under the supervision of management. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Extensive Experience: • Plays an active or leading role in recording and storing requirement documents in various forms. • Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage. • Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases. • Produces detailed functional and information requirements models and documentation. • Trains others on requirements walkthroughs and quality reviews. • Utilizes automated diagramming tools to ensure traceability of requirements. System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. Level Extensive Experience: • Designs and develops applications or technology interfaces and bridges. • Documents existing best practices for system or technology integration processes. • Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative. • Delivers training on major issues, interfaces, considerations and potential pitfalls and risks. • Discusses with line areas on data, technology and application integration issues. • Advises others in how to integrate projects across multiple technologies. System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. Level Extensive Experience: • Verifies the proper flow of transactions across all input, output and storage channels or devices. • Evaluates interoperability of new systems with existing systems during the beta testing phase. • Supervises the testing of complex, multi-platform and distributed applications. • Designs processes to ensure that the system meets and maintains requirements and expectations. • Coaches end users on the development of test data and test scenarios for system validation. • Manages the execution of test plans, including resources, strategies, schedules, processes and tools. Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation. Level Working Knowledge: • Discovers, analyzes, and resolves hardware, software or application problems. • Works with vendor-specific diagnostic guides, tools and utilities. • Handles calls related to product features, applications, and compatibility standards. • Analyzes code, logs, and current systems as part of advanced troubleshooting. • Records and reports specific technical problems, solving processes and tools that have been used. What You Will Get: - Work Life Harmony - Earned and medical leave. - Relocation assistance Holistic Development - Personal and professional development through Caterpillar ‘s employee resource groups across the globe - Career developments opportunities with global prospects Health and Wellness - Medical coverage -Medical, life and personal accident coverage - Employee mental wellness assistance program Financial Wellness - Employee investment plan - Pay for performance -Annual incentive Bonus plan. - Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. This position requires working onsite five days a week. Visa Sponsorship is not available for this position. Posting Dates: Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.