DP World—Assistant Manager - People Generalist - Ports & Terminals - Cochin

Job description

Description: Key responsibilities: · 1. Contract Labour Management - Manage the end-to-end administration of contract labour deployed across business operations. - Ensure compliance with Contract Labour (Regulation & Abolition) Act and other applicable labour legislations. - Monitor contractor manpower deployment, attendance, documentation, licenses, statutory remittances, and compliance records. - Conduct periodic audits of contractors for compliance relating to PF, ESI, wages, bonus, leave, and other statutory requirements. - Maintain contractor employee database and support workforce planning requirements. - Coordinate with operational departments regarding manpower requirements and contractor performance. - Support resolution of contractor workmen grievances and labour-related issues. - Prepare MIS and compliance reports related to contract workforce management. - Ensure the compliance of DP World’s health, safety and environmental requirements. 2. Employee Engagement & Culture - Plan and execute employee engagement initiatives aligned with organizational objectives. - Coordinate employee communication programs, recognition initiatives, festivals, and welfare activities. - Conduct employee satisfaction and engagement surveys and assist in implementing action plans. - Drive wellness, diversity, inclusion, and employee wellbeing programs. - Support leadership interactions, town halls, and employee connect initiatives. - Monitor engagement metrics and recommend interventions for improving employee morale and retention. 3. Employee Helpdesk & Grievance Management - Act as the first point of contact for employee HR-related queries and concerns. - Manage HR helpdesk activities and ensure timely closure of employee requests. - Handle employee grievances, policy clarifications, and service requests professionally and confidentially. - Track and analyse employee issue trends and recommend process improvements. - Ensure seamless employee experience across all HR touchpoints. 4. HRIS & Data Management - Maintain accurate employee data in HRMS/HRIS platforms. - Ensure timely updates related to onboarding, transfers, promotions, salary revisions, and separations. - Generate regular HR dashboards, reports, and analytics for management review. - Monitor data quality and perform periodic audits to ensure accuracy and completeness. - Support system enhancements, process automation, and digital HR initiatives. - Coordinate with corporate HR, payroll teams, and system administrators on HRIS matters. 5. Employee Life Cycle Management - Manage onboarding and induction processes for new employees. - Facilitate confirmation, transfers, promotions, and separation processes. - Ensure timely completion of employee documentation and record management. - Coordinate exit interviews and employee retention initiatives. - Support workforce planning and manpower reporting requirements. 6. Statutory Compliance & HR Operations - Ensure compliance with applicable labour laws, company policies, and internal procedures. - Maintain statutory records and documentation as per legal requirements. - Support internal and external audits and ensure timely closure of audit observations. - Coordinate with government authorities, contractors, and internal stakeholders on compliance matters. - Assist in implementation and communication of organizational HR policies. 7. Learning & Development Support - Coordinate training schedules, nominations, and training records. - Track employee training compliance and certification requirements. - Support implementation of learning and development initiatives across the business unit. QUALIFICATIONS & COMPETENCIES : Minimum of 5-10 years of experience in human resources management functions preferably in labour intensive industries. - Graduate with post graduate qualification in Human Resources Management - Functional knowledge in HC, IR, & Statutory compliance. - Good interpersonal skills, excellent team building capabilities, planning, co-ordination, and decision-making skill. - Advanced communication and negotiation skills - Analytical thinking & strategic decision making - Language proficiency in English, Malayalam mandatory and additional working proficiency in Tamil and Hindi would be preferred.