DP World—Senior Manager - IR & Compliance - Ports & Terminals - Cochin

Job description

Description: Key Responsibilities Industrial Relations & Employee Relations - Foster a stable and productive industrial relations environment across the terminal. - Lead employee relations matters including grievance handling, disciplinary actions, domestic enquiries, and dispute resolution. - Monitor industrial relations risks and implement preventive and corrective measures. - Support collective bargaining, workforce consultations, and employee communication initiatives. - Ensure compliance with Standing Orders, Code of Conduct, HR policies, and disciplinary procedures. - Develop and maintain IR dashboards, analytics, and management reports. Statutory Compliance & Regulatory Affairs - Ensure compliance with applicable labour laws, statutory regulations, and port-specific requirements. - Liaise with labour authorities, regulatory bodies, and government agencies. - Manage statutory inspections, audits, licenses, registrations, permits, and regulatory filings. - Coordinate labour litigation and legal matters in consultation with legal counsel. - Maintain compliance records, registers, returns, and governance MIS. Stakeholder & Community Relations - Act as the primary interface with external stakeholders and community representatives. - Build and maintain effective relationships with trade unions, local communities, fishermen associations, industry bodies, and government agencies. - Manage stakeholder concerns and facilitate timely resolution of operational and community-related issues. - Support business continuity during labour unrest, community issues, protests, and operational disruptions. - Conduct stakeholder mapping, engagement planning, and risk assessments. Sustainability - Plan and implement CSR initiatives aligned with business and community priorities. - Collaborate with NGOs, educational institutions, local bodies, and government agencies on community development programs. - Drive employee volunteering and stakeholder engagement initiatives. - Monitor CSR performance and prepare governance and impact reports. - Support ESG, sustainability, and responsible business initiatives. Administration & Estate Management - Oversee administration of terminal facilities, welfare amenities, office infrastructure, and accommodation facilities. - Manage canteen, housekeeping, transportation, travel, and employee welfare services. - Ensure effective utilization, maintenance, and security of company assets and facilities. - Drive workplace excellence, 5S, and facility improvement initiatives. Vendor & Contract Management - Manage contracts and performance of service providers across administration and welfare services. - Monitor vendor compliance, service levels, contractual obligations, and budgets. - Conduct periodic vendor reviews, audits, and performance evaluations. - Ensure timely contract administration, renewals, invoicing, and issue resolution. Safety, Security & Emergency Preparedness - Coordinate with Security, HSE, Operations, and external agencies on safety, security, and industrial relations matters. - Support emergency response, crisis management, and business continuity programs. - Facilitate occupational health initiatives and statutory medical examinations. - Support compliance with ISO standards, ISPS Code, and HSE management systems. - Ensure adherence to Company Health, Safety & Environment policies and applicable legislation. Qualifications & Competencies - Graduate with a Postgraduate qualification in Human Resources, Industrial Relations, Labour Welfare, Personnel Management, or a related discipline. - 10-15 years of progressive experience in Industrial Relations, Employee Relations, Statutory Compliance, Administration, and Contract Labour Management. - Experience in ports, logistics, infrastructure, manufacturing, or other labour-intensive industries preferred. - Proven experience in stakeholder management, labour negotiations, and regulatory liaison. - Proficiency in statutory and regulatory portals including EPFO, ESIC, Shram Suvidha, CLRA, Labour Department, and related platforms. - Experience in compliance monitoring through digital systems, dashboards, analytics, and MIS reporting. - Proficiency in English and Malayalam is mandatory. - Knowledge of Tamil and Hindi will be an added advantage.