Asian Paints—EXECUTIVE N - PROJECT SALES TECHNOLOGIST

Job description

Description: External Job Description Job Purpose The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives. Business Responsibility Areas Business objectives • Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market • Devise ways in which these product strengths can be communicated to the consumers and influencers. • Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites • Understand the requirements from Customer and propose the solutions based on site evaluation • Conduct product sampling at the site based on the requirement • Provide services to Landmark sites as per promised timelines • Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices Site Warranties • Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued • Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate Customer Complaint’s • Investigate complaints reported at sites and resolve within the defined timelines • Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence Quality Assurance • Conduct random checks of draw down tinting process at godowns and ensure shade compliances • Conduct site inspection to verify actual application process against the recommended process • Provide training to sampling painters on application process for all products Training • Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement • Coordinate with different functions and ensure completion of trainings organized by Marketing function • Brief the Project Sales team on the technical aspects of all existing and new products Market Intelligence • Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market • Devise ways in which the product strengths can be communicated to the consumers and influencers • Integrate with Research and Technology function for new product development based on technological trends in the market. Essential • B.Sc. Degree in Chemistry or Diploma in Paint Technology • Minimum of 50% marks across education without any backlogs • Full time Graduation course Desired M.Sc. Chemistry