Gallagher—Lead Specialist - Project Management

Job description

Description: Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. Overview We are looking to recruit high-performing Lead Specialist / Project Management professionals to join the GBS UK & US Division within GCoE. The role is a key part of the Change Management function, enabling delivery across: Project & Program Management Business Analysis Portfolio Governance Business & Digital Transformation initiatives This role offers strong exposure to global transformation programs, with clear opportunities for career progression and leadership development. How you'll make an impact Responsibilities: Responsible for supporting structured delivery of projects and change initiatives, ensuring solutions are effectively implemented and embedded within the business. Key Responsibilities Support project initiation and planning, defining approach, timelines, resource requirements & cost estimates Assist in establishing clear scope, deliverables, success criteria, and business case alignment Enable structured governance, including maintenance of RAID logs, risk tracking, and mitigation actions Track and manage project progress, dependencies, and delivery against timelines, quality, and cost Stakeholder & Team Engagement Collaborate with global stakeholders to align on scope, priorities, and delivery outcomes Build strong working relationships across Business, Operations, and Technology teams Provide direction and support to project team members to ensure effective execution Coordinate with technology teams and external vendors to integrate deliverables into the overall project plan Reporting & Communication Develop high-quality presentations and documents for stakeholders, including senior leadership Translate complex information into clear, concise insights and updates Support communication of project progress, risks, and outcomes across audiences Change & Continuous Improvement Support delivery of the GCoE change agenda, including transformation and integration initiatives Contribute to process improvements and best practice development within the Change function Stay informed of industry trends and emerging practices to enhance delivery capability Share learnings across the Change community to improve effectiveness About you Qualifications: Bachelor’s degree or equivalent Project Management certification (PMP / PRINCE2 / Agile) – preferred Technical Knowledge Strong understanding of project management methodologies and delivery frameworks Proficiency in MS Office Suite (Excel, PowerPoint, Word, Visio) Exposure to financial services / insurance domain Working knowledge of risk, compliance, and regulatory considerations Experience & Core Skills Proven experience in end-to-end project / change delivery within time-bound environments Demonstrated ability to manage projects with technology components Strong capability to engage, influence, and build relationships across stakeholders Execution & Delivery Strong planning, prioritization, and deadline management Ability to operate effectively in ambiguity and evolving business environments Ownership mindset with focus on delivering measurable outcomes Stakeholder & Communication Effective communication across all organizational levels, including senior leadership Ability to influence, negotiate, and manage conflict constructively Problem Solving & Leadership Structured, analytical thinker with a solution-oriented approach Ability to lead, motivate, and collaborate within cross-functional teams High attention to detail with capability to translate analysis into actionable insights Ways of Working Self-starter with strong time management and accountability Experience working in global, matrixed environments Demonstrates high standards of integrity, confidentiality, and professionalism Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled) Responsibilities: Responsibilities: Responsible for supporting structured delivery of projects and change initiatives, ensuring solutions are effectively implemented and embedded within the business. Key Responsibilities Support project initiation and planning, defining approach, timelines, resource requirements & cost estimates Assist in establishing clear scope, deliverables, success criteria, and business case alignment Enable structured governance, including maintenance of RAID logs, risk tracking, and mitigation actions Track and manage project progress, dependencies, and delivery against timelines, quality, and cost Stakeholder & Team Engagement Collaborate with global stakeholders to align on scope, priorities, and delivery outcomes Build strong working relationships across Business, Operations, and Technology teams Provide direction and support to project team members to ensure effective execution Coordinate with technology teams and external vendors to integrate deliverables into the overall project plan Reporting & Communication Develop high-quality presentations and documents for stakeholders, including senior leadership Translate complex information into clear, concise insights and updates Support communication of project progress, risks, and outcomes across audiences Change & Continuous Improvement Support delivery of the GCoE change agenda, including transformation and integration initiatives Contribute to process improvements and best practice development within the Change function Stay informed of industry trends and emerging practices to enhance delivery capability Share learnings across the Change community to improve effectiveness