Reckitt—IT&D Business Analyst, SAP Pricing

Job description

Description: We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. About the team In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role The IT&D Business Analyst – SAP Pricing is responsible for supporting, enhancing, and maintaining SAP Pricing processes across the global Order to Cash (O2C), Revenue Management, and Commercial Operations cycles. This role collaborates closely with Sales, Finance, Customer Service, Supply Chain, and IT teams to ensure accurate pricing, stable system performance, adherence to commercial policies, and continuous process improvement. The position plays a key role in SAP ECC deployment, S/4HANA readiness, pricing enhancements, issue resolution, and global commercial transformation initiatives. Your responsibilities - Support SAP SD Pricing processes across quotation, sales order, delivery, billing, and rebate/discount management. - Work with Commercial, Sales, and Finance users to gather requirements, analyse pricing issues, and propose SAP best‑practice solutions. - Configure pricing procedures, condition types, access sequences, condition records, surcharges, discounts, scales, tax‑relevant pricing elements, and relevant O2C settings. - Support testing cycles including unit testing, integration testing, UAT, and cutover preparation for pricing deployments. - Prepare functional specifications for pricing enhancements, reports, interfaces, outputs, and workflow improvements. - Monitor integrations across MM (purchase pricing), FI (billing accounting), Vistex (if applicable), and Tax engines. - Assist business teams during month‑end and quarter‑end activities such as price validation, rebate accruals, credit/debit note processing, and pricing-related reconciliations. - Resolve day‑to‑day operational issues related to pricing errors, incorrect condition records, billing price mismatches, credit notes, and customer pricing disputes. - Collaborate with managed service providers to ensure timely incident resolution and SLA compliance. - Conduct root cause analysis for recurring pricing issues and recommend permanent fixes. - Ensure compliance with audit requirements, commercial policy controls, ITGC, ITAC, and internal control frameworks related to pricing. - Maintain accurate documentation for pricing configuration, master data, process flows, and change logs. - Work with SAP Security & GRC teams for pricing role access, mitigating controls, and SoD checks involving O2C. - Support pricing master data governance for condition records, customer‑specific pricing, material pricing, rebate agreements, and tax‑related pricing data. - Recommend opportunities for automation, digitalization, and pricing workflow improvements. - Support S/4HANA migration readiness activities and participate in pricing enhancements, global rollouts, and template changes. The experience we're looking for - Bachelor’s degree in business, Commerce, Engineering, IT, or related field. - 5–9 years of hands‑on SAP SD experience. - Strong process knowledge of quotation, order management, billing, rebates, discounts, and tax-related pricing. - Practical experience with condition techniques, access sequences, pricing procedures, scale pricing, and customer/material-specific pricing. - Understanding of integrations with MM (purchase conditions), FI (billing & accounting), and Tax engines. - Experience supporting global or multi‑country pricing operations with complex commercial structures. - Prior involvement in SAP rollouts, pricing enhancements, or migration projects (ECC/S/4HANA). - Strong analytical, problem-solving, and communication skills. - Ability to work in distributed global teams across time zones. Willingness to travel occasionally (5–10%). The skills for success SAP SD, OTC processes, pricing, implementation, rollout, migration, support What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.