Reckitt—Internal Audit Manager - Ops and Quality Assurance

Job description

Description: About Us We’re Reckitt, home to the world’s best loved and trusted hygiene and health brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. About Global Business Services Behind our iconic power brands that touch millions of lives daily – from Dettol and Lysol to Durex and Nurofen – lies a dynamic and vital engine: Reckitt's Global Business Services (GBS).Fuelled by a culture of positive energy and co-creativity - while learning together - OneReckitt GBS is at the forefront of our business, driving efficiency, standardisation, and innovation across our global operations. We're a fast-paced, purposeful team, constantly seeking to optimise our processes, leverage cutting-edge technology, and deliver exceptional value to every corner of Reckitt. We’re not a traditional back-office function; we’re a strategic powerhouse where diverse individuals with bright minds come together to solve complex challenges, shape future capabilities, and build a better global business that directly helps achieve Reckitt’s mission. About the role As the Internal Audit Manager – Operations & Quality Assurance within Reckitt’s Global Internal Audit Centre of Excellence, you will play a critical leadership role in shaping best‑in‑class audit delivery, strengthening methodology, and driving continuous improvement across the global audit function. Reporting to the Head of the COE, you will oversee global audit operations, lead the function’s Quality Assurance programme, and ensure consistent application of audit standards, practices, and tools. You will directly manage a diverse team of audit delivery, data analytics, and IT&D professionals, building capability and embedding progressive ways of working. You will also collaborate closely with Audit Leaders and Domain Leads to enhance execution quality, drive operational excellence, and contribute to the digital enablement of the audit function. This is a highly visible role, central to ensuring that Internal Audit delivers impactful, value‑adding assurance across all regions and processes. Your responsibilities - Oversee day-to-day Internal Audit operations, ensuring effective planning, resourcing, and delivery. - Maintain and enhance audit methodologies, templates, standards, and governance processes. - Support annual audit planning, resource management, portfolio oversight, and performance reporting. - Develop dashboards and reporting to monitor audit progress, quality, and operational metrics. - Partner with Data Analytics teams to drive digital enablement and operational efficiency. - Lead the Quality Assurance & Improvement Program, ensuring compliance with audit methodology and standards. - Conduct quality reviews and provide feedback to strengthen audit effectiveness and consistency. - Support external assessments and continuous improvement initiatives across the audit function. - Analyze quality trends, root causes, and performance insights to drive improvement actions. - Lead, coach, and develop audit, data analytics, and IT&D team members within the COE. - Support onboarding, training, capability building, and professional development programs. - Foster a high-performance culture focused on collaboration, innovation, and continuous learning. - Partner with Audit Leaders, Domain Leads, and stakeholders to ensure consistent audit delivery. - Communicate operational insights, QA outcomes, and recommendations to senior management. - Support management and audit committee reporting with relevant performance and quality metrics. - Drive adoption of analytics, automation, digital tools, and innovative audit practices. - Pilot and implement new methodologies, technologies, and process improvements. - Contribute to initiatives that enhance audit effectiveness, efficiency, and overall value delivery. The experience we're looking for - Bachelor’s or Master’s degree in Accounting, Finance, Business, Engineering, or related field. - Professional certifications such as CIA, CPA, CA, CISA, or Lean Six Sigma (preferred). - 8–12 years of Internal Audit experience, with strong exposure to operational audits and audit quality reviews. - Demonstrated experience in global or matrixed organisations, ideally within FMCG/Consumer Health or comparable industries. - Strong understanding of IIA Standards, audit methodology, risk assessment, process evaluation, and quality principles. - Proven ability to lead teams, coach others, and foster a high‑performance culture. - Strong stakeholder management and influencing skills across diverse geographies. - Comfortable working with ERP systems (SAP/JDE) and analytics/visualisation tools (Power BI desirable). The skills for success - Data Analytics & Insights - Audit & Risk Management - Data Extraction & Transformation - Data Visualization & Reporting - Data Governance & Quality Management - Automation & Continuous Monitoring - Critical Thinking & Problem Solving - Stakeholder Management - Communication & Data Storytelling - Project & Delivery Management What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt’s potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt’s pay for performance philosophy. Equality We recognise that in real life, great people don’t always ‘tick all the boxes’. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.