Oliver Wyman—Senior Specialist - Fiduciary (Accounts Receivable)

Job description

Description: Company: Marsh Corporate Description: We are seeking a talented individual to join our accounting team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office Specialist – Fiduciary We’re seeking for an individual who can manage end-to-end cash application for complex accounts, ensure accurate ERP postings, resolve exceptions within SLAs, support close activities, maintain compliance and audit readiness, drive process improvements, and guide junior team members. At Marsh, this opportunity offers challenging global exposure, a collaborative and inclusive work environment, strong career growth, and competitive benefits including health coverage, flexible options, and work-life balance. We will count on you to: - Own end-to-end cash application for complex, high-volume, or strategic client accounts across multiple payment types (wire, ACH, lockbox, cheques) - Post cash receipts (wire transfers, ACH, cheques, lockbox) accurately in ERP - Investigate and resolve aged unapplied cash, short payments, and matching exceptions within agreed SLAs - Support month-end and quarter-end close activities including AR subledger reconciliation and variance commentary - Ensure audit-ready documentation and adherence to SOX - Prepare and review daily/weekly cash application dashboards and aging reports for Manager review - Leverage tools such as Power BI, Power Automate, or Excel macros to improve reporting efficiency - Act as first point of escalation for junior analysts on posting exceptions, ERP queries, and client-specific complexities - Contribute to SOP development, updates, and knowledge base maintenance - Train and onboard new team members on SOPs, ERP workflows, and client processes - Provide backup coverage and redistribute workload during team member absences to ensure uninterrupted SLA delivery - Support Manager in daily queue management and productivity monitoring - Step in as the operational lead for the Cash Applications team when the Team Lead or Deputy Manager is unavailable - Maintain audit-ready documentation for all cash posting transactions - Adhere to internal controls, SOX compliance requirements, and standard operating procedures - Participate in process improvement initiatives as directed - Own end-to-end cash application for complex, high-volume, or strategic client accounts - Investigate and resolve aged unapplied cash, short payments, and cross-currency matching exceptions - Participate in ERP upgrades, system migrations, and process automation rollouts - Collaborate with upstream and downstream teams to resolve interdependencies What you need to have: - Any relevant accounting degree - 5-8 years of experience in accounting - Prior experience in working in similar roles What makes you stand out? - Experience in the insurance, financial services, or professional services sector - Prior experience in Order to Cash - Prior shared services / GCC experience at MNC scale - Exposure to Lean / Six Sigma frameworks for process improvement Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.