Tekion—Site Reliability Engineer I

Job description

Description: ABOUT TEKION: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. JOB INTRODUCTION The Site Reliability Engineer I (SRE I) is an entry-level professional role responsible for supporting the availability, performance, and reliability of Tekion’s production systems. This role assists in monitoring, incident response, automation, and system improvements under the guidance of more senior engineers. The SRE I contributes to operational excellence by helping maintain scalable infrastructure and learning best practices in reliability engineering. KEY ROLE & RESPONSIBILITIES - Monitor production systems, respond to alerts, and assist in troubleshooting issues under supervision. - Support incident response processes, including documenting issues and contributing to post-mortem analysis. - Assist with the development and maintenance of automation scripts and tools to improve operational efficiency. - Learn and apply best practices in infrastructure management, system reliability, and observability. - Collaborate with engineering, DevOps, and security teams to ensure system stability and compliance. - Participate in on-call rotations with supervision and guidance. - Document processes, playbooks, and lessons learned to contribute to team knowledge.Continuously build technical skills in cloud infrastructure, containerization, and monitoring tools. BASIC QUALIFICATIONS - 2–4 years of experience in system administration, DevOps, or entry-level SRE roles (internships or equivalent experience acceptable). - Familiarity with Linux/Unix systems, cloud platforms (AWS, GCP, or Azure), and monitoring tools. - Basic scripting or programming skills (e.g., Python, Bash, Go). - Understanding of networking, system performance, and troubleshooting fundamentals. - Strong problem-solving and documentation skills. - Eagerness to learn and contribute in a fast-paced environment. - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience). PERKS & BENEFITS - Opportunity to work with some of the smartest minds to solve complex challenges at scale. - Impactful role in shaping and securing a global, cloud-native & AI driven platform. - Innovative, collaborative, and fast-paced culture. Current Tekion Employees: Please apply via the Internal Job Board in Ashby Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system! Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here https://tekion.com/legal/privacy/applicant-and-candidate-privacy-notice.