Vendasta—Forward Deployed Engineer

Job description

Description: At Vendasta, we're leading the AI revolution from right here in Chennai —and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them. Note: This position will require travel to customer locations. About the Job The Forward Deployed Engineer (FDE) works directly with engineers inside our enterprise customers' organizations to help them succeed with the Vendasta platform, and to uncover what they need next. You'll be the technical bridge between our customers and our product team — spending real time on-site, understanding how customers actually use the platform, and turning what you learn into input for the product roadmap. Your Impact As a Senior Forward Deployed Engineer, you will: - Work embedded with a customer's engineering team to help them implement and get value from the Vendasta platform - Identify gaps, friction points, and new opportunities through hands-on discovery - Translate what you learn on-site into clear, actionable input for R&D's product roadmap and sprint planning - Navigate difficult customer conversations with confidence - Travel to customer sites regularly to maintain a real, working relationship - Solve unfamiliar technical problems on the fly, using whatever stack and tools the customer already has in place What You Bring to the Table - 5-8 years experience in software engineering, solution architecture or forward deployed engineering - Bachelor's degree in Computer Science, Software Engineering, Data Science or a related technical field. - Advanced full-stack development skills, and strong system design capabilities - Strong, on-the-spot problem-solving ability reasoning through it live, without a playbook - Confidence and professionalism in front of customers - Clear written and spoken communication - Prior on-site or embedded customer implementation experience - A background in consulting, solutions architecture, or independent contracting, especially if it involved significant customer-facing discretion and autonomy - Sales or pre-sales exposure About Vendasta: We’re on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you’ll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you’ll enjoy: - Competitive health benefits, flex time, and annual work-from-anywhere options - Equity opportunities and a chance to directly shape our AI future - A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning - A place where building AI isn’t just a buzzword, it’s the core of everything we do Perks: Join the Vendasta team, where your well-being and growth come first. Step into a workplace that blends competitive health benefits with true flexibility, including flex time and an annual work-from-anywhere policy. Take ownership of your future with our Employee Options Program, and enjoy the little things, like daily snacks, a vibrant cafeteria, and catered Friday lunches at our offices. Invest in your growth through education reimbursement, in-house learning opportunities, and a suite of leadership development programs. We’re driven by our values; Drive, Innovation, Respect, and Agility, and it shows in everything we do. Give back through community initiatives and volunteer opportunities, and build more than just a career, build a life you love. At Vendasta, you’ll find the support, the challenge, and the culture to thrive. Discover your potential. Make an impact. Grow with us. Discover your potential. Build something that matters. Help us lead the AI revolution from right here in Chennai.