Iron Mountain—Lead Network Engineer

Job description

Description: At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary Iron Mountain is seeking a motivated Network and Security Lead to join our Information Technology team. In this role, you will be responsible for the end-to-face management of 24/7/365 data center operations and the high-level troubleshooting of complex routing, switching, and firewall environments. You will join a dynamic team dedicated to maintaining maximum network uptime and delivering exceptional service through proactive infrastructure management and cross-functional collaboration. What You’ll Do In this role, you will: - Lead and manage 24/7/365 data center operations, ensuring all project Key Performance Indicators (KPIs) and metrics are met while delivering actionable insights through Root Cause Analysis (RCA). - Collaborate with Information Technology infrastructure teams, service providers, and Original Equipment Manufacturers (OEMs) to ensure order deliveries and escalated incidents are resolved within established Service Level Agreements (SLAs). - Responsibility 3: Ensure compliance with organizational standards and Information Technology Infrastructure Library (ITIL) disciplines, including the rigorous management of incident, problem, and change management processes. What You’ll Bring The ideal candidate will have: - 10+ years of experience in Network and Security operations within a data center environment. - Strong knowledge of layer 3 routing and layer 2 switching, including protocols such as Multiprotocol Label Switching (MPLS) and Border Gateway Protocol (BGP), and hands-on expertise with Fortinet, Cisco Nexus, and Arista hardware. - Proven ability in stakeholder management and team leadership, with a focus on troubleshooting complex security systems like Web Application Firewalls (WAF) and Intrusion Prevention Systems (IPS). - Mandatory certifications: Cisco Certified Network Associate (CCNA), Cisco Certified Security Professional (CCSP), Fortinet Network Security Expert (NSE) 1-4, and Information Technology Infrastructure Library (ITIL). Category: Information Technology