Solenis—Territory Manager

Job description

Description: ABOUT SOLENIS Solenis is a global leader in specialty chemicals, dedicated to solving complex water treatment, process improvement, and hygiene challenges for customers in water-intensive industries. Our comprehensive portfolio includes advanced chemistries and equipment solutions that support operational efficiency, sustainability, and safety. In the Pool Solutions business, we deliver high-performance products and technologies for commercial and residential pool and spa markets, ensuring clean, safe, and enjoyable recreational water environments. With 69 manufacturing sites globally and a team of over 16,100 professionals in 130 countries, Solenis has earned recognition as a Best Managed Company for four consecutive years, achieving Gold Standard status in 2024. About Role The Service Specialist will be responsible for front-line sales and customer service delivery. This includes acquiring new customers, driving growth with existing accounts, managing distributors, and providing first-level technical support. The role plays a critical part in expanding the Pool Solutions business and ensuring customer satisfaction through best-in-class performance and cost-effective solutions. KEY ACCOUNTABILITIES & RESPONSIBILITIES 1.Drive Revenue Growth (Aligned to Annual Operating Plan): - Acquire new customers (direct and via channel partners) - Increase share of wallet by cross-selling new pool technologies - Promote innovations and expand into new market segments - Update Salesforce with all growth opportunities weekly - Conduct product trials at customer locations 2. Retain and Grow Existing Accounts: - Ensure service excellence and deliver on performance & cost commitments - Leverage Solenis' Value Advantage framework to capture value delivered - Maintain strong, multi-tiered customer relationships Implement strategic price increases - Provide first-level troubleshooting and technical advice 3. Sales Forecasting & Collections: - Ensure timely AR collections - Maintain accurate and timely sales forecasting Channel Partner/Distributor Management - Grow business through existing partners - Expand coverage via new distributor appointments - Track and report secondary sales Monitor and improve distributor 4. ROI Market Intelligence: Keep track of industry trends and competitor activity 5. Cross-functional Collaboration: Work closely with supply chain, HR, finance, R&D, procurement, and leadership teams 6. Continuous Development: Participate in 100 hours of learning annually Stay updated on market and technological trends 7. Ethics & Integrity: Demonstrate and promote ethical practices across all activities EDUCATION, EXPERIENCE & KEY ATTRIBUTES Education/Experience: - Technical background required (Engineering or Science)Prior experience in pool or water treatment industries preferred - Familiarity with disinfection, filtration, and water quality management for recreational water is advantageous Key Attributes: - High learning agility and adaptability - Self-driven, result-oriented mindset - Strong communication and relationship-building skills - Collaborative and ethical team player - Ambitious with a passion for sustainable and safe water management