Bread Financial—Staff AI Platform Engineer

Job description

Description: Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Lead Data Platform Agentic AI Engineer will design and build core platform capabilities that enable secure, scalable GenAI and Agentic AI solutions across Bread Financial. This role will develop foundational services such as, agent orchestration, vector search, LLM interfaces, and observability and security frameworks that allow product teams to deliver reliable AI features quickly and safely. The Lead Engineer will work closely with platform, security, and application teams, ensuring AI platform components are production-ready, well-governed, and aligned to enterprise standards. The Lead Engineer will apply strong technical judgement, contribute to platform design decisions, and help evolve shared AI infrastructure that accelerates innovation while maintaining trust, reliability, and compliance. Essential Job Functions - Design and build orchestration layers for LLM workflows and multi-step agent pipelines (tool use, retrieval, grounding, function calling), with clear SLAs, retries, rate limiting, and tracing. - (20%) - Implement vector data infrastructure (e.g. Chroma, OpenSearch) including indexing strategies, embeddings management, RAG patterns, and data lifecycle controls. - (15%) - Develop LLM interfaces & SDKs that abstract providers (Bedrock, Azure/OpenAI, etc.), standardize prompts, enable guardrails, and support evaluation harnesses and A/B testing. - (15%) - Integrate logging, tracing (e.g., OpenTelemetry), metrics, prompt/response analytics, eval pipelines (quality, toxicity, hallucination), and SLO dashboards. - (10%) - Enforce data classification, redaction, PII controls, prompt injection defenses, content filtering, secrets management, and policy-as-code for model/endpoint access. - (10%) - IaC (Terraform/CDK), CI/CD for model and prompt artifacts, environment promotion, and cost monitoring/optimization. - (10%) - Partner with cross-functional teams (data engineering, security, product) to productionize new capabilities and drive platform adoption through documentation, templates, and enablement. - (10%) - Participate in on-call rotations, root-cause analysis, and continuous improvement of performance, reliability, and developer experience. - (10%) Minimum Qualifications - Bachelor’s Degree in Computer Science, Engineering, or related field of study or equivalent, relevant work experience - 8+ years of overall software engineering experience. - 3+ years of experience building AI platform components. - 4+ years of experience implementing LLM-based services: prompt templates, tool/function calling, retrieval-augmented generation, and rate/latency management. Preferred Qualifications - Master’s Degree in Computer Science, Engineering, or related field of study or equivalent, relevant work experience - AWS Cloud Practitioner Certification. - 8+ years of software engineering experience. - 4+ years of experience building AI platform components. - 4+ years of experience implementing LLM-based services: prompt templates, tool/function calling, retrieval-augmented generation, and rate/latency management. Skills - Amazon Aurora - AWS Cloud Computing - AWS Elastic Kubernetes Service (EKS) - AWS Key Management Service (KMS) - HashiCorp Vault - GitHub Actions - Prometheus (Software) - Python (Programming Language) - OpenSearch (Software) - Telemetry - Terraform - TypeScript Reports To: Manager and above Direct Reports: 0 Work Environment - Normal office environment. Hybrid, 6-8 days per month are required in office. Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial® At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-brand and private label credit cards and pay-over-time products providing choice and value to our shared customers. Additionally, we offer Bread Financial general purpose credit cards and saving products that empower our customers and their passions for a better life. Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn. - All job offers are contingent upon successful completion of credit and background checks. - Bread Financial is an Equal Opportunity Employer. Job Family: Data and Analytics Job Type: Regular