Bread Financial—Manager - Learning and Development

Job description

Description: Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Manager - Learning and Development (LD) leads the development and delivery of India site level LD strategy, in collaboration with local and global LD teams, organizational leaders, and People Partners. This role is responsible for the design and delivery of business focused learning interventions and programs to help expand associate's knowledge and effectiveness. Essential Job Functions - Builds relationships with Bangalore leadership, manages and develops local L&D resources, and champions talent growth for business results. Oversees multiple projects, adapts quickly to changing priorities, and leads effectively with local and remote teams. Innovates content delivery, gathering insights on learning and talent trends from the external market. - (30%) - Collaborate with business units to create LD plans that address skill gaps and future needs. Drive leadership and manager development programs aligned with business objectives. Partner globally to embed learning in operations and deliver targeted solutions for all levels, including virtual teams, using varied formats. - (30%) - Lead program and intervention design through internal and external collaboration. Align content with adult learning for practical use and retention. Support instructional design and help evaluate programs for effectiveness and ROI. - (25%) - Deliver core curriculum such as onboarding and leadership programs for all associate levels. Conduct train-the-trainer sessions for LD associates, subject experts, and business leaders, sharing best practices and giving feedback. Negotiate and oversee third-party training contracts, setting standards and tracking metrics for service delivery. - (10%) - Implement processes to evaluate effectiveness of development initiatives. Analyze results and update development programs based on themes and key learnings. Communicate learning outcomes with all internal stakeholders as appropriate. - (5%) Minimum Qualifications - Bachelor’s Degree in human resources, organizational development, learning and development, communications, or related field of study or equivalent, relevant work experience - 8-10 years of experience in defining and implementing site, functional, and/or country level learning and development strategy and related plans - 3+ years of leading project(s), mentoring and/or coaching experience Preferred Qualifications - Master’s Degree in learning and development, organizational development, or human resources Skills - Leadership - Collaboration - Communication - Human Resources Communications - Listening Effectively - Analytical Thinking - People Management - Facilitation - Design Delivery - Critical Thinking - Project Management Reports To: Senior Director and above Direct Reports: 2 - 5 Work Environment - Normal office environment, hybrid. Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial® At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-brand and private label credit cards and pay-over-time products providing choice and value to our shared customers. Additionally, we offer Bread Financial general purpose credit cards and saving products that empower our customers and their passions for a better life. Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn. - All job offers are contingent upon successful completion of credit and background checks. - Bread Financial is an Equal Opportunity Employer. Job Family: Human Resources Job Type: Regular