Infosys—Managed File Transfer Engineer

Job description

Description: Administer and support Managed File Transfer (MFT) platforms and file transfer processes. Configure, monitor, and troubleshoot SFTP/FTP file transfer jobs and workflows. Manage secure file transmission, encryption, and authentication mechanisms. Monitor file transfer performance and ensure SLA compliance. Investigate and resolve file transfer failures, connectivity, and security issues. Coordinate with application, infrastructure, and business teams for onboarding new file transfer requirements. Perform Mainframe navigation and support file movement between distributed and Mainframe environments. Create and maintain operational documentation, runbooks, and support procedures. Implement automation and process improvements for file transfer operations. Ensure compliance with security, audit, and regulatory requirements. Responsibilities: Administer and support Managed File Transfer (MFT) platforms and file transfer processes. Configure, monitor, and troubleshoot SFTP/FTP file transfer jobs and workflows. Manage secure file transmission, encryption, and authentication mechanisms. Monitor file transfer performance and ensure SLA compliance. Investigate and resolve file transfer failures, connectivity, and security issues. Coordinate with application, infrastructure, and business teams for onboarding new file transfer requirements. Perform Mainframe navigation and support file movement between distributed and Mainframe environments. Create and maintain operational documentation, runbooks, and support procedures. Implement automation and process improvements for file transfer operations. Ensure compliance with security, audit, and regulatory requirements. Skills: Strong experience in Managed File Transfer (MFT) solutions. Hands-on experience with SFTP, FTP/S, SSH protocols, and secure file transfer technologies. Working knowledge of Mainframe navigation and file management processes. Good understanding of networking concepts, TCP/IP, firewalls, and connectivity troubleshooting. Experience with monitoring and incident management tools. Knowledge of scripting (Shell, PowerShell, or Python) is an added advantage. Familiarity with ITIL processes and production support environments.