Infosys—Product Information Management (PIM)

Job description

Description: PIM Solution Implementation Design, configure, and implement Product Information Management solutions using Salsify and/or Akeneo. Gather and analyze business requirements related to product data onboarding, enrichment, governance, and syndication. Define product data models, hierarchies, taxonomies, classifications, and attribute structures. Configure workflows, validation rules, approval processes, and data quality controls. Product Data Management Manage product catalog onboarding, enrichment, and lifecycle processes. Establish product content governance and stewardship processes. Ensure accuracy, consistency, and completeness of product information across channels. Define and implement product data quality frameworks and KPIs. Integration & Development Integrate PIM platforms with enterprise systems such as: ERP eCommerce platforms OMS CRM DAM MDM solutions Develop and support REST APIs and middleware integrations. Work with ETL processes for product data migration and synchronization. Support syndication of product content to marketplaces, retailer portals, and digital channels. Solution Optimization Improve product content workflows and operational efficiencies. Identify opportunities for automation and process enhancements. Perform troubleshooting, root cause analysis, and production support activities. Support platform upgrades, enhancements, and new feature implementations. Requirements: We are seeking an experienced Product Information Management (PIM) Consultant with expertise in Salsify and/or Akeneo to drive enterprise product data management initiatives. The ideal candidate will be responsible for designing, implementing, and optimizing PIM solutions that enable organizations to manage, enrich, govern, and distribute product information across digital commerce channels, marketplaces, and customer touchpoints. The role involves close collaboration with business stakeholders, eCommerce teams, digital experience teams, and system architects to ensure consistent, high-quality product data across the organization. Responsibilities: PIM Solution Implementation Design, configure, and implement Product Information Management solutions using Salsify and/or Akeneo. Gather and analyze business requirements related to product data onboarding, enrichment, governance, and syndication. Define product data models, hierarchies, taxonomies, classifications, and attribute structures. Configure workflows, validation rules, approval processes, and data quality controls. Product Data Management Manage product catalog onboarding, enrichment, and lifecycle processes. Establish product content governance and stewardship processes. Ensure accuracy, consistency, and completeness of product information across channels. Define and implement product data quality frameworks and KPIs. Integration & Development Integrate PIM platforms with enterprise systems such as: ERP eCommerce platforms OMS CRM DAM MDM solutions Develop and support REST APIs and middleware integrations. Work with ETL processes for product data migration and synchronization. Support syndication of product content to marketplaces, retailer portals, and digital channels. Solution Optimization Improve product content workflows and operational efficiencies. Identify opportunities for automation and process enhancements. Perform troubleshooting, root cause analysis, and production support activities. Support platform upgrades, enhancements, and new feature implementations. Skills: Mandatory Skills Strong experience in Salsify and/or Akeneo PIM platforms. Hands-on experience in Product Information Management concepts and best practices. Experience designing product catalog structures and classification models. Knowledge of product data governance and data quality management. Experience with API integrations and data synchronization. Strong understanding of eCommerce ecosystems and product content management. Experience with SQL and data transformation processes. Knowledge of REST APIs, JSON, XML, and integration frameworks.