Infosys—OpenText Exstream · Developer

Job description

Description: OpenText Exstream Development Design, develop, and maintain customer communication solutions using OpenText Exstream. Create and enhance templates, business rules, and document workflows for print and digital channels. Develop personalized, high-volume customer communications aligned with business and compliance requirements. Document Composition & Integration Configure document templates, data mapping, conditional logic, and multi-channel output delivery. Integrate Exstream with enterprise applications, databases, and communication platforms. Support document generation, content management, and communication workflows. Testing & Support Perform testing, troubleshoot production issues, and implement performance improvements. Support deployments, releases, and production migrations. Conduct root-cause analysis and ensure reliable document generation processes. Collaboration & Quality Participate in technical reviews, Agile ceremonies, and solution design discussions. Maintain technical documentation and follow development best practices. Collaborate with business, QA, and cross-functional teams to deliver high-quality communication solutions. Requirements: Build and enhance enterprise customer communication solutions using OpenText Exstream. In this role, you'll design and develop personalized, high-volume customer communications across print, email, and digital channels while ensuring scalability, compliance, and operational efficiency. You'll work closely with business stakeholders, architects, and cross-functional teams to build and optimize document generation workflows, integrate enterprise systems, and improve customer engagement. If you enjoy solving document composition challenges, streamlining communication processes, and delivering business-critical solutions, this opportunity offers the right mix of ownership, innovation, and impact. You'll also have opportunities to contribute to automation and AI-enabled customer communication initiatives while maintaining strong engineering and quality standards. Responsibilities: OpenText Exstream Development Design, develop, and maintain customer communication solutions using OpenText Exstream. Create and enhance templates, business rules, and document workflows for print and digital channels. Develop personalized, high-volume customer communications aligned with business and compliance requirements. Document Composition & Integration Configure document templates, data mapping, conditional logic, and multi-channel output delivery. Integrate Exstream with enterprise applications, databases, and communication platforms. Support document generation, content management, and communication workflows. Testing & Support Perform testing, troubleshoot production issues, and implement performance improvements. Support deployments, releases, and production migrations. Conduct root-cause analysis and ensure reliable document generation processes. Collaboration & Quality Participate in technical reviews, Agile ceremonies, and solution design discussions. Maintain technical documentation and follow development best practices. Collaborate with business, QA, and cross-functional teams to deliver high-quality communication solutions. Skills: Minimum Qualifications: - Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA. - 3–5 years of experience in software development and cloud delivery with strong hands-on exposure to GCP. - Solid working experience with Kafka for event streaming and messaging patterns. - Proven experience building and maintaining Jenkins CI/CD pipelines for automated build and deployment workflows. - Strong troubleshooting skills, understanding of SDLC, and ability to work effectively in a collaborative team environment.