Cisco—Solutions Engineer (Bangalore)

Job description

Description: Meet the Team Our Technical Sales team partners closely with customers, partners, and account teams to deliver innovative Cisco solutions that address business and technology needs. As trusted technical advisors, we bring together Cisco’s portfolio, technical expertise, and customer insights to drive business outcomes, expand customer relationships, and accelerate growth. Your Impact As a Technical Sales Professional, you will own the technical relationship with customers and partners, serving as a trusted technical advisor and Cisco brand ambassador. You will work closely with account teams and cross-functional sales teams to understand customer business priorities, translate them into technical requirements, and design and present relevant Cisco solutions. You will play a key role throughout the technical sales process—from identifying and landing opportunities to expanding Cisco’s footprint within existing accounts—while helping customers achieve their desired business outcomes. What You'll Do - Develop and refine technical sales approaches aligned to clearly defined customer and partner requirements. - Build strong knowledge of Cisco's portfolio and progressively develop specialization within a technical domain. - Own technical relationships with customers and partners, engaging with IT teams, business stakeholders, decision-makers, and implementers. - Analyze customer environments, business requirements, market trends, and competitive positioning to identify and shape opportunities. - Translate customer and partner business needs into technical requirements and recommend appropriate Cisco solutions. - Contribute to customer account planning, solution design, demand generation, and enablement activities. - Identify opportunities to expand Cisco's portfolio across areas such as networking, security, observability, and collaboration. - Lead technical engagements, presentations, demonstrations, and solution discussions tailored to specific customer scenarios. - Use market trends and competitive insights to effectively position Cisco solutions and support competitive displacement. - Collaborate with account teams, business entities, sales teams, partners, and other internal resources to drive customer success. - Manage and coordinate virtual technical support resources throughout the sales cycle. - Provide feedback to business entities and relevant sales teams on strategic customer needs, market opportunities, and competitive trends. - Share best practices and contribute to the development of technical and educational materials. - Adapt workflows and approaches to effectively respond to changing customer and business requirements. Minimum Qualifications - Bachelor's degree with 5+ years of related experience, or Master's degree with 3+ years of related experience. - Experience in a technical sales, solutions engineering, pre-sales, or related customer-facing technical role. - Experience understanding customer business and technical requirements and translating them into technology solutions. - Experience delivering technical presentations, demonstrations, or solution discussions to customers or partners. - Experience working collaboratively with sales, technical, and cross-functional teams throughout a sales cycle. Preferred Qualifications - Strong knowledge of enterprise technology solutions and experience developing expertise within a technical domain. - Experience with Cisco technologies and/or enterprise networking, security, observability, or collaboration solutions. - Understanding of competitive technology landscapes and experience positioning solutions against competitors. - Strong customer engagement, presentation, communication, and stakeholder management skills. - Ability to navigate complex customer organizations and build relationships with technical and business decision-makers. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Disclaimer To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will: - be in direct response to an application you have submitted through the company career site - begin with screening or an interview - originate from a Cisco email address, and - be conducted across email, phone, or WebEx Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport. If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams. Skills: cisco solutions, technical sales, enterprise networking, solution design, technical presentations, stakeholder management, customer relationship management, solution demonstration, market analysis, competitive analysis, technical support coordination, cross-functional collaboration, customer account planning, solution enablement, observability solutions, security solutions, collaboration solutions, presentation skills, stakeholder engagement, customer needs analysis, business requirements analysis, technical domain specialization, best practice sharing