EXL—Manager

Job description

Description: - Review the Insurance Premium tax and Withholding Tax Returns, support the team members in query resolution. - Review of monthly, quarterly and annual tax estimates, municipal returns, GFA & business licenses - Review of monthly account reconciliations. - Assist team to perform Research on the open items and resolve them in timely manner. - Assist team to prepare internal reports, perform Audits and report deficiencies to onshore team. - Support to onshore team with tax audits as they arise - Reporting team’s performance, escalation handling, clarifying concerns and seeking feedback and support. - Co-ordinate with Onshore partners for training, resolving complex issues, seeking advice etc. - Prepare MBR/QBR’s and report to onshore partners. - Primary Internal Interactions - AM/LAM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. - Team members for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required - QCA for the purpose of feedback and audit - Primary External Interactions - Client trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans. - Escalation teams at the client end for the purpose of seeking clarifications & answering queries. Requirements: - Advanced skills in MS Office, MS Excel, MS Word - Accounting System or ERP, Web based applications - Tax tools (Premium pro, Optins) Vertex, Workday, Blackline - Knowledge of tax websites for payments - Understanding of Withholding tax, VAT & IPT - Knowledge of Tax payments and State Notice management - Logical data analysis to understand trends - VAT/WHT/IPT Tax account reconciliations, comparing tax liabilities to tax payments - Process flows, Documentation and preparation of SOPs - Ability to work with client independently - Ability to drive conversation related Internal and external tax audits - Excellent oral/written communication skills, presentation skills- MANDATORY - Excellent organization and time management skills • Excellent analytical skills and competent at logical reasoning • Must be a self-starter, detail oriented with the ability to meet deadlines under pressure • Able to prioritize multiple activities and projects • Self-disciplined and result oriented • Demonstrate attention to detail in a fast-paced work environment – especially during processing • Ability to multi task • Ability to work effectively as part of a team • Commitment and drive for results • Strong analytical skills - Ability to understand and question established process guidelines in order to bring about possible process improvements - Efficiently managing onshore stakeholders - Must be a graduate with at least 15 years of formal education in any stream with relevant experience in the technical areas listed on this JD. - B.Com / M.Com / bachelor’s degree in finance or accounting is required. Indirect tax experience is necessary. Responsibilities: - Review the Insurance Premium tax and Withholding Tax Returns, support the team members in query resolution. - Review of monthly, quarterly and annual tax estimates, municipal returns, GFA & business licenses - Review of monthly account reconciliations. - Assist team to perform Research on the open items and resolve them in timely manner. - Assist team to prepare internal reports, perform Audits and report deficiencies to onshore team. - Support to onshore team with tax audits as they arise - Reporting team’s performance, escalation handling, clarifying concerns and seeking feedback and support. - Co-ordinate with Onshore partners for training, resolving complex issues, seeking advice etc. - Prepare MBR/QBR’s and report to onshore partners. - Primary Internal Interactions - AM/LAM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. - Team members for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required - QCA for the purpose of feedback and audit - Primary External Interactions - Client trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans. - Escalation teams at the client end for the purpose of seeking clarifications & answering queries.