EXL—Senior Manager

Job description

Description: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } - RFP / RFI / RFQ Management - Develop high-quality responses to RFPs, RFIs, RFQs, tenders, and customer questionnaires. - Understand customer requirements and translate them into clear, structured, and compelling solution responses. - Coordinate with relevant internal stakeholders to gather technical, functional, commercial, and operational inputs. - Pre-Sales & Solution Consulting - Act as a Subject Matter Expert (SME) during the sales and pre-sales lifecycle. - Support sales teams in understanding customer requirements and positioning appropriate solutions. - Participate in solution discussions and help articulate technical and business value to customers. - Solution Demonstrations & Proof of Concepts - Prepare and deliver product demonstrations, solution walkthroughs, presentations, and proof-of-concepts (POCs) as required. - Tailor demonstrations and solution presentations based on specific customer requirements and use cases. - Address customer questions during technical and solution discussions. - Proposal & Documentation - Create comprehensive solution proposals, Statements of Work (SOWs), technical write-ups, estimates, presentations, and other pre-sales documentation. - Ensure proposals clearly capture scope, solution approach, assumptions, dependencies, and deliverables. - Maintain consistency and quality across customer-facing documentation. - Reusable Solution Assets - Develop and maintain reusable pre-sales and solution assets including: - Presentations and pitch decks - Case studies - Solution and architecture diagrams - Proposal templates - Technical and functional content - Customer-specific solution collateral - Customer Engagement - Participate in customer meetings, workshops, requirement-gathering sessions, solution discussions, and presentations. - Understand customer business challenges, requirements, and expected outcomes. - Collaborate with internal teams to convert customer needs into practical solution approaches. - Cross-Functional Collaboration - Work closely with Sales, Delivery, Product, Engineering, Architecture, and Operations teams throughout the opportunity lifecycle. - Coordinate inputs from multiple stakeholders to ensure timely and accurate proposal submissions. - Support smooth transition of finalized solutions from pre-sales to delivery teams. Requirements: Master Degree with experience in specific field Responsibilities: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } - Strong experience in pre-sales, solution consulting, solution engineering, business consulting, or a related role. - Experience preparing and responding to RFPs, RFIs, RFQs, tenders, and customer questionnaires. - Strong capability in developing solution proposals, SOWs, presentations, estimates, and technical documentation. - Experience conducting customer presentations, product demonstrations, solution walkthroughs, and workshops. - Ability to understand customer requirements and translate them into structured business and technical solutions. - Strong written and verbal communication skills, with the ability to interact effectively with customers and internal stakeholders. - Excellent presentation, documentation, analytical, and problem-solving skills. - Ability to work collaboratively with cross-functional teams and manage multiple pre-sales activities simultaneously. - Good understanding of solution architecture and technology concepts, with the ability to communicate technical information clearly to both technical and non-technical audiences. - Strong proficiency in developing professional presentations and customer-facing documentation. - Experience or domain knowledge in US Healthcare is an added advantage.