EXL—Executive

Job description

Description: We are seeking a detail‑oriented Executive to join our Workers Compensation line of business within the Insurance P&C department. The role involves reviewing and validating claim documents, updating claim information per established procedures, and ensuring all transactions comply with desktop guidelines while meeting productivity and quality targets. Requirements: - Basic experience in document review and data validation. - Familiarity with Workers Compensation claim processes. - Ability to follow and apply desktop procedures consistently. - Strong attention to detail and accuracy. - Good organizational and time‑management skills. - Effective communication skills, both written and verbal. - Proficiency in Microsoft Office (Excel, Word). - Ability to meet productivity and quality targets. - Adaptability to procedural changes and new guidelines. - Minimum high school diploma; higher education in insurance or related field is a plus. Responsibilities: - Review and identify various types of claim documents. - Verify and update Workers Comp claim information according to set requirements. - Research and gather necessary Workers Compensation claim data. - Process transactions in line with desktop procedures. - Maintain individual productivity and quality goals. - Integrate procedural changes into daily workflow. - Provide quality reviews to ensure data accuracy when required. - Validate information against policy and regulatory standards. - Escalate discrepancies or issues to senior team members. - Maintain accurate records of all claim activities.