NetApp—ServiceNow SecOps Developer

Job description

Description: Job Summary The ServiceNow SecOps Developer is primarily responsible for designing, developing, and supporting ServiceNow Security Operations, with a strong focus on Vulnerability Response (VR). This role delivers scalable SecOps solutions through configuration, integration, automation, and Service Portal customizations, while adhering to ServiceNow best practices. In addition to SecOps, the developer is expected to contribute to general ServiceNow platform features as needed, applying scripting, catalog, and workflow skills. The role requires strong collaboration and communication skills to effectively collaborate with cross-functional teams. Job Requirements - Design, develop, and support ServiceNow SecOps solutions, with strong focus on Vulnerability Response (VR) and security operations use cases. - Configure and enhance SecOps processes including data ingestion, prioritization, remediation tracking, and reporting. - Build and maintain integrations with third‑party tools and enterprise systems using REST APIs, spokes, and MID Server, based on business needs. - Develop and customize Service Portal experiences (pages, widgets, UI components) for security and IT users. - Perform platform scripting across ServiceNow modules, leveraging Business Rules, Script Includes, Client Scripts, and UI Policies to meet functional requirements. - Create and manage Service Catalog items related to security requests, access, exceptions, and operational workflows. - Design and support Flow Designer and legacy Workflow automations to streamline SecOps and platform processes. - Troubleshoot, analyze, and resolve issues related to SecOps functionality, integrations, scripting, and automation. - Collaborate effectively with security teams, platform teams, stakeholders, and vendors to gather requirements and deliver solutions. Demonstrate strong communication skills, including clear documentation, participation in design discussions, and proactive status updates to BSA. Education Minimum of 5 years of related experience Primary Skillset: ServiceNow SecOps (VR), Service Portal, Integrations Secondary Skillset: Platform Scripting, Service Catalog, Flow/Workflow At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.