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Description: Job Purpose/Objective Overall responsibility in ensuring Safe operations to achieve the required targets. Key responsibilities - Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved. - Managing day to day operations with respect to vessel, gate, yard, Documentation and ICD activities. - Plan and co-ordinate shift in accordance with the terminal’s requirements. - Toolbox talks to be conducted for the respective shift team members about the no. of ships, manpower, breakdown issues, any incidents last 24 hrs., etc. - Liaise with the maintenance department to maximize equipment availability. - Manages the entire terminal and leads the workforce to achieve the target. - Should be able to handle and manage the emergency effectively. - Allocates job responsibilities based on work and reallocates when required - Liaise with rostering staff to determine the availability of labour to meet operational demands. - Liaise with external stake holders CFS, CCBA, Port, Customs, CISF, Police and transporters. - Achievement of optimum productivity levels both in land and seaside. - Ensuring reliability of service to customers. - Effective monitoring to achieve set operational Goal / Target. - Trend setting and analysis of operational parameters. - Continually review, identify and introduce improved operating procedures and systems. - Ensure correct and safe working practices in the terminal. QUALIFICATIONS & COMPETENCIES - Minimum five years of supervisory experience in similar container terminal operations. - Understanding of equipment and machinery functionality. - Knowledge in Equipment operations - Understanding of expenditure, revenue and costing structures. - Awareness of health, safety and environmental policies and procedures. - Sound customer/client relationship skills. - Computer literacy/keyboard skills, including an understanding of the terminal Equipment’s and Terminal operating systems. - Effective communication, negotiation and conflict resolution skills. - Ability to co-ordinate activities and monitor and, if necessary, modify performance of terminal supervisors. - Effective planning and organizational skills. Stakeholder Internal: Other Departments External: - Contractors, Vendors and Shipping lines etc., - Educational Qualification (min) - Diploma / Any UG - Preferred Certifications if any -Certified terminal operations coursed/certified safety courses - Range/ Min no of years - of overall Experience required. Graduate: 7 to 10 years or Diploma: 9 to 11 years. - Min no of years of Industry specific experience required if any & the industry type. - Minimum 5 years’ Experience in terminal operations.