DHL—Head - Aviation & Aerospace, India

Job description

Description: . Job Purpose: India emerging as a A&A hub with a lot of support from the government. Over the last 10 years, 74 airports in 2014 to over 160 by 2025. The government aims to increase the total number of airports to 350-400 by 2047 to support domestic travel. The overall India aerospace and defense market is projected to grow from $27.1 billion in 2024 to $54.4 billion by 2033, with a CAGR of approximately 7% .World’s third largest domestic aviation market. Only increasing with the growing middle class and the demand for increased air travel We see the strategic investments from GE Aerospace, Safran, Airbus & Boeing. We see this already in the GE India business and the GP margin is at €1.01/kg as of May 26 YTD. Below mentioned is the description of the job: Operational: - Support local operations teams to ship Aerospace parts in accordance with our Global SOPsKey contact for Aerospace across India and the global A&A network. - KPI dashboard management and performance reviews > responsible for the OTP & OQP. - Responsible for leading the Investigation requests raised by customer through DHL AeroCockpit . - Responsible for coordinating central mapping and data in DHL AeroCockpit. - Reviews carriers with ACC/PCM teams & point of contact for carrier discussions regarding A&A. - A&A Tender support. Sales Support: - Engages with Sales for customers meetings to provide technical solutions support - Support on QBR/MBRs Main Accountabilities Driving volume growth in close coordination with Sector Head A & A. , driving the focus on trade lanes and countries as per Trade Lane plan - OCC - Overseeing all large tenders running through the Regional/Country OCC as part of the global RFQ process and ensure efficient execution with all stakeholders - Drives automation within the Tender management set-up - Spearheads RFQ analytics to improve win ratios - Simplify country Lead RFQ’s to increase efficiency - Drives STP on tender business - Senior commercial product engagement - Driving senior commercial product engagement in large tenders during the pre-RFQ period through Gatekeepers - Focal point for regional product development - BC Segment - Functionally responsible for the Country RDM structure - Drives articulation and simplification of local value proposition development as relevant from a product and/or trade perspective - Drives development and execution of local trade lane plans via RDM’s, according to focus Trade lanes defined by Trade Management - Drives target customer definition from a product and/or trade perspective together with Trade Management and M & S - Drive STP with countries within the BC segment - Coordinates and aligns the commercial approach together with M&S - Regional focal point for M&S - Ensures process alignment together with M&S within the region - Guides the regional organization in terms of pricing strategy - Sponsors various large customers People Management The role is responsible for aligning and setting a clear direction for growth in the A & A sector. This includes all sales channels – CSI/MNC/SBC, BC, and digital. Driving the product commercial organization around OCC and RDM structures Divisional Experience: Good understanding of the global forwarding industry and the DGF business models. Worked previously with the required expertise of A & A. Functional Experience: - Strategic but action-oriented mindset which contributes to business - Clear result orientation and commercial mindset - Strong commercial sense and motivation to serve the customer - Good negotiator, always having the aspired goal in mind - Needs to be able to manage functional teams virtually - Excellent networking abilities and impeccable interpersonal approach - Able to lead larger internal and external meetings - Feels comfortable in a corporate environment - Likes to make decisions with big impact to the network - Readiness to coach people and likes to work across cultures Geographical Experience: Experience in developing and executing strategic and tactical plans, in a large and dynamic environment. Education / Qualification / Certification: Bachelor’s degree . MBA or other PG Operations degree preferred. Excellent communication skills. Min. 8-10 years of experience in the AFR forwarding industry. Used to work in a multinational environment and in a large corporation. Seasoned leader with successful track record. Good customer contacts. Skills: aviation & aerospace, sales support, tender management, commercial engagement, kpi management, data coordination, negotiation, interpersonal skills, leadership, strategic planning, networking, cross-cultural communication, customer relationship management