DHL—Manager of Team

Job description

Description: Your IT Future, Delivered Manager of Team With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our MyDHL+ team is continuously expanding. No matter your level of Manager of Team proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #WomenInTech #TechLeadership #ArtificialIntelligence Grow together As Manager of Team, you will provide technical and people leadership for MyDHL+. You will lead a multidisciplinary team of more than 15 professionals, establish clear direction, and create an inclusive, collaborative, and high-performing environment. You will combine strong technical knowledge with leadership, stakeholder management, and very good communication skills. You will guide architecture and engineering decisions, lead large-scale and complex projects, and identify practical opportunities to apply artificial intelligence responsibly across engineering, delivery, operations, and customer outcomes. You will collaborate with business, product, architecture, security, operations, and delivery teams across regions, while managing scope, dependencies, risks, quality, and stakeholder expectations. Must Have - Minimum four years of people-leadership experience, including direct responsibility for a multidisciplinary team of at least 15 professionals. - Proven ability to coach and develop employees, manage performance, support career progression, strengthen engagement and retention, lead recruitment and workforce planning, and build succession plans and future leaders. - Strong technical knowledge with proven experience translating business requirements into scalable, secure, and maintainable solutions. - Proven project management skills covering scope, planning, budget, risks, dependencies, quality, and delivery across multiple teams or regions. - Practical knowledge of Artificial Intelligence (Gen/Agentic AI), including enterprise use cases, limitations, governance, and responsible adoption. - Strong stakeholder management, influencing, presentation, and written and verbal communication skills. - Ability to make timely decisions, manage competing priorities, and deliver outcomes in a multinational environment. - Willingness to undertake minimal business travel, as required. Nice to Have - Experience leading enterprise-scale technology modernization, digital transformation, or AI-enabled change programs. - Experience managing globally distributed teams and collaborating across cultures, time zones, and organizational boundaries. - Relevant certifications in technology, leadership, project management, agile delivery, or artificial intelligence. An array of benefits for you: - Hybrid work arrangements to balance in-office collaboration and home flexibility. - Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. - In House training programs: professional and technical training certifications. Skills: project management, team leadership, stakeholder management, artificial intelligence, technical leadership, people development, performance management, workforce planning, recruitment, succession planning, business requirements translation, solution architecture, risk management, quality management, governance, enterprise technology modernization, digital transformation, agile delivery, cross-functional collaboration, influencing skills, presentation skills, written communication, verbal communication, global team management, cultural collaboration, time zone management, organizational boundaries management, certifications in technology, certifications in leadership, certifications in project management