HCLTech—Senior Technical Specialist

Job description

Description: Job Summary Role: SAP S/4HANA Materials Management Senior Product Specialist SHORTDESCRIPTION section. 1 of 6. Section Title: Job Summary Job Summary Job Description: SAP P2P SME (Procure-to-Pay) Role Title SAP P2P SME Experience Level - E4: 12+ years (Subject Matter Expert - SME) Role Overview SAP P2P SME is responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP (ECC/S/4HANA). The role ensures stable AMS delivery, efficient procurement operations, and continuous service improvement across purchasing, inventory, and invoice management. Key KPIs - SLA adherence (>98%) - Incident resolution efficiency - Reduction in recurring issues - Backlog management - CSAT/ACSAT scores (>9 target) - Automation/CSI contributions Typical Role Variants - SAP MM SME - SAP P2P Functional Lead - SAP Procurement Solution Architect Differentiators for Large Global AMS Accounts (like Husqvarna) - Multi-country procurement processes - Strong governance & audit compliance focus - Integration with Ariba / supplier collaboration platforms - Emphasis on automation and digital procurement Key Responsibilities Key Responsibilities Key Responsibilities 1. AMS Support & Service Delivery - Provide L2/L3 support for SAP MM/P2P processes - Manage incidents, service requests, and problem tickets with SLA adherence - Perform root cause analysis (RCA) and implement permanent fixes - Follow ITIL-based AMS processes 2. End-to-End P2P Process Ownership Responsible for: - Vendor Master Data Management - Purchase Requisition & Purchase Order Processing - Source determination & pricing - Goods Receipt (GR) / Inventory Management - Invoice Verification & 3-way matching - Payment integration with FI 3. Change & Enhancement Management - New project discussions, analysis, roadmap discussions, solution and planning. - Manage Change Requests (CRs) end-to-end - Gather requirements and prepare Functional Specifications (FS) - Coordinate with ABAP, Basis, and integration teams - Support testing phases (UT, SIT, UAT) and defect resolution 4. Stakeholder Management - Act as a bridge between business (Procurement, Finance, Supply Chain) and IT - Participate in governance meetings, CABs, and service reviews - Provide proactive recommendations for process improvement 5. Cross-Module Integration - Strong collaboration with: - FI (Accounts Payable, Payments) - WM/EWM (Warehouse management) - Ariba/SRM (if applicable) - Ensure seamless upstream and downstream integration 6. Continuous Service Improvement (CSI) - Identify automation opportunities: - Invoice automation - PR/PO validation bots - Drive process standardization and simplification - Contribute to automation/AI initiatives and reusable assets 7. Documentation & Compliance - Maintain SOPs, KT documents, and process documentation - Ensure audit compliance (SOX, internal audits, IMEI/PMEI) - Support quality and governance initiatives Skill Requirements Skill Requirements Required Skills Functional Expertise - Strong experience in SAP MM/P2P (5–12+ years) - Expertise in: - Purchasing (PR, RFQ, PO cycles) - Inventory Management (GR/IR) - Invoice Verification (LIV) - Account determination - Release strategy (workflow approvals) - Experience in S/4HANA (mandatory for E3, preferred for E2) Technical Knowledge - Ability to create Functional Specifications (FS) - Understanding of: - IDocs / EDI / API integrations - Basic ABAP debugging knowledge (preferred) Domain Knowledge - Manufacturing / Retail / Supply Chain industry exposure - Understanding of procurement lifecycle and supplier management Other Requirements Must Have Skills - Click Enter to show the proficiency description of SAP S/4HANA Materials ManagementSAP S/4HANA Materials Management