HCLTech—Project Manager

Job description

Description: Job Summary We are seeking a Project Manager to support the Americas Technology Group (TG) under the Service Enablement Business Partner (SEBP) framework. The resource will cover US hours (9 AM–5 PM EST) and provide dedicated project coordination across New York (NYO), San Francisco (SFO), and Brazil (BRO) offices. Eventually, this position will directly interface with Singapore (SPO) and London (LDO) staff for projects and coordination with global rollouts. The role will improve operational efficiency, accelerate issue resolution, and enhance alignment between regional business teams and global TG functions Key Responsibilities Responsibility Area Description Key Outputs Project Coordination Manage day-to-day projects across NYO, SFO, and BRO locations. Project plans, timelines, budget, and progress reports. Portfolio Management Maintain a comprehensive portfolio of all active projects. Centralized tracking dashboard and documentation. Project Deep-Dives Analyze specific projects to identify issues, risks, and dependencies. Issue logs, risk assessments, and action plans. Meeting Management Schedule, run, and document meetings; capture minutes and action items. Meeting notes, action trackers, and follow-ups. Communication & Updates Send regular updates and chase resources to ensure progress. Weekly summaries and escalation reports. Escalation & Prioritization Leverage Michael Nelkens’ support to escalate and prioritize projects. Priority lists and resolution tracking. Continuous Improvement Identify process gaps and recommend improvements. CI recommendations and implementation plans Skill Requirements Offshore based project management role • Aligned to US hours (9 AM–5 PM EST) • Dedicated to Americas Technology Group (TG) under Americas SEBP SVP. • Focused on project coordination, tracking, communication, and escalation • Works across New York, San Francisco and Brazil locations • Provides structured reporting, documentation, and continuous improvement support Other Requirements Minimum 10+ years of diverse project management experience in infrastructure, IT and security related areas. • Proven experience managing RFI/RFP processes, lease contracts, and vendor negotiations for data center facilities. • Strong background in IT infrastructure, including servers, storage, voice, networking, and cloud integration