Keysight Technologies—Customer Serv Ops Associate

Job description

Description: Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities • Determines and develops approaches to administrative customer service assignments • Responsible for customer service tasks which require planning and judgment • Solves a broad range of customer service problems varying in scope and complexity Qualifications * Bachelors or University Degree or equivalent. • Typically 2-3 years relevant experience. • Requires general proficiency with tools, systems and procedures to accomplish job (Salesforce, Oracle EBS, MS Office). Careers Privacy Statement***Keysight is an Equal Opportunity Employer.*** Responsibilities: • Determines and develops approaches to administrative customer service assignments • Responsible for customer service tasks which require planning and judgment • Solves a broad range of customer service problems varying in scope and complexity