QAD, Inc.—Senior QA Engineer

Job description

Description: QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment. QAD is seeking a Sr QA Engineer to support the continuous validation and quality of Champion Assist and its AI/ML capabilities. The role will design, execute and maintain end-to-end test scenarios, exploratory tests, automated regression suites and AI evaluations to validate functional behavior, response accuracy, relevance and overall user experience. The QA Engineer will identify and analyze issues, validate fixes, and continuously strengthen test and evaluation coverage as the product evolves. Responsibilities: - Run and maintain end-to-end business scenarios and regression tests (particularly for Champion Assist with ~20 agents evolving continuously). - Validate agent responses for correctness, relevance, and consistency, not only technical functionality. - Identify cross-agent, integration, and edge-case issues. - Feed findings back into Engineering and continuously enrich the automated eval/regression suites. - Re-test fixes and validate the overall user experience as the products evolve. - Bachelor's degree in software engineering, computer science, or related - Experience: 3-5 years of testing experience, web testing is a plus. - Computer skills: Knowledge of automation testing tools, concepts and methodologies of QA, Programming experience is a plus, Experience with an automated testing tool (Selenium, TestComplete, etc.) - Other knowledge: Good communication / documentation skills, Able to quickly learn new technologies and adapt to product changes, Experience in working with global teams preferred, multiple products, multiple release environments desirable - Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. - Opportunity to join a growing business, launching into its next phase of expansion and transformation. - Collaborative culture of smart and hard-working people who support one another to get the job done. - An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. - Compensation packages based on experience and desired skill set About QAD: QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.