AccorHotel—Account Assistant

Job description

Description: "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" We're looking for a detail-oriented and collaborative Account Assistant to join our finance team at Ibis Hyderabad HITEC City, India. In this role, you'll play a vital part in maintaining accurate financial records and supporting the smooth operation of our accounts receivable function. As an Account Assistant, you'll work closely with the accounting team to ensure timely processing of transactions, meticulous record-keeping, and exceptional customer service. If you're organized, analytical, and passionate about accuracy, we'd love to hear from you! - Verify and post accounts receivable transactions to journals, ledgers, and other financial records with precision and accuracy - Process receipts, cash, and other financial documents following established procedures and internal controls - Maintain comprehensive and organized financial records related to accounts receivable and delinquent accounts - Assist in the preparation of accounting reports and analysis, identifying trends and providing recommendations - Respond promptly to customer queries and resolve billing issues in a timely and professional manner to ensure customer satisfaction - Coordinate with various departments to gather necessary documentation and information for accurate account settlement - Support the review and approval of transactions, including refunds, discounts, and write-offs, in accordance with company credit policies - Perform data entry and reconciliation tasks with meticulous attention to detail - Identify opportunities for cost-effective resource utilization and share best practices with team members - Maintain confidentiality and safeguard sensitive financial information in compliance with company policies - Contribute to a collaborative and inclusive work environment by supporting team members and fostering open communication - Remain flexible and adaptable to shifting priorities and departmental needs as they arise **Required Skills & Competencies:** - Strong proficiency in accounts receivable processing and verification - Excellent written and verbal communication skills - Advanced proficiency in Microsoft Excel and accounting software - Exceptional attention to detail and accuracy in data entry - Strong organizational and time management abilities - Analytical mindset with problem-solving capabilities - Ability to work collaboratively in a team environment - Customer service orientation with a focus on issue resolution - Basic knowledge of accounting principles and financial record-keeping **Required Experience:** - Minimum 1-2 years of experience in accounts receivable or general accounting functions - Proven experience in financial record management and documentation - Experience processing and reconciling financial transactions - Demonstrated ability to handle multiple tasks and prioritize effectively **Required Education:** - High school diploma or equivalent; Associate's degree or Bachelor's degree in Accounting, Finance, or related field is preferred **Preferred Qualifications:** - Certification in accounting or bookkeeping (such as AAA or similar) - Experience with enterprise resource planning (ERP) systems - Knowledge of credit policies and collection procedures - Previous experience in a corporate or financial services environment - Familiarity with accounts receivable best practices and compliance requirements