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Description: Seeking a Helpdesk Associate - Technical Troubleshooting to resolve technical issues and support system optimisation. Key responsibilities include troubleshooting Windows and MAC systems, managing MDM and Autopilot devices, and liaising with customers. Ideal for candidates with technical support experience and strong customer service skills. Skills: windows troubleshooting, registry editing, active directory troubleshooting, sccm, citrix, printer troubleshooting, network troubleshooting, outlook troubleshooting, windows 10, windows 8, pc hardware troubleshooting, mdm, amazon workspaces, networking, messaging, ms office, cots applications, internet explorer, customer handling, fluent english