Okta—Global Partner Program Operations Manager

Job description

Description: Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, partners are a core growth driver. This role sits within the Global Partner Program team, which builds the strategy, tools, and operational muscle that empower our partners to build thriving, high-growth Okta practices. We’re looking for an operational Partner Program Manager to take ownership of the global program framework across APJ. While this role aligns with global strategy to ensure consistency and scale, you will be the ultimate regional owner for program adoption, friction removal, and execution across APJ. The ideal candidate is a high-bias-for-action operator—someone who thrives in ambiguity, moves fast, dives deep into data, and takes full accountability for unblocking partners and internal teams alike. Key Responsibilities - Regional Strategy & Adaptation: Own the localization and continuous evolution of the Global Partner Program for APJ. Build direct, tight feedback loops with APJ field teams and partners to identify market gaps, operational friction, and growth opportunities—translating those insights into rapid, high-impact program improvements. - End-to-End Execution & Change Management: Drive high-velocity partner initiatives that directly impact partner productivity and top-line revenue across APJ. Own readiness, launch timing, stakeholder alignment, and change adoption for all regional program releases. - Enablement & Operational Rhythms: Write clear, crisp, and accessible partner resources (including Incentives guides and playbook updates). Drive key operational rhythms, including Partner Advisory Boards, onboarding workflows, and clear partner communications. - Data-Driven Optimization: Define and track tight KPIs across ROI, compliance, and partner-driven revenue. Use analytical tools to uncover deep insights, identify performance bottlenecks, and make data-backed program decisions. - Cross-Functional Ownership: Act as the connective tissue between Sales, Marketing, Product, and Legal to ensure partner programs drive core business priorities. Collaborate globally to capture, refine, and deploy partner productivity playbooks at scale. - Resource & Incentive Management: Manage program investments, including Market Development Funds (MDF) allocations and incentive payouts, maximizing returns on every dollar spent. What We’re Looking For - 3–6 years of partner program or operations experience, ideally within fast-growing tech/SaaS environments. - Bias for Action & High Ownership: Proven track record of managing complex, moving initiatives from strategy to execution without waiting for step-by-step direction. - Strong Operational & Writing Skills: Ability to write concise, easy-to-understand program documentation, partner guides, and executive updates. - Data Literacy & Analytical Depth: Comfortable digging into metrics, finding signals in data, and translating raw numbers into strategic action items. - First-Principles Problem Solver: Excellent judgment and ability to break down complex cross-functional challenges to build simple, scalable solutions. - Cross-Functional Influence: Exceptional communication skills with the ability to align, influence, and unblock cross-functional partners at all levels. Tooling Experience: - Salesforce (SFDC) - Partner Relationship Management (PRM) platforms (e.g., Impartner) - Google Workspace - Tableau or similar analytics/BI platforms #LI-Onsite P25798 The Okta Experience - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.