NetApp—Software Engineer (C/C++ Developer)

Job description

Description: Job Summary As a Member of Technical Staff 2, you will resolve complex ONTAP issues. Collaborate with Support and engineering teams for root-cause analysis and product fixes. You will: - Investigate and resolve complex ONTAP subsystem issues. - Perform root-cause analysis using logs, traces, packet captures, core dumps, telemetry, and debugging. - Reproduce issues, identify defects, and develop or validate code fixes. - Work with Support, Development, QA, and Product Management to resolve issues. - Develop automation to speed troubleshooting and reduce repeat problems. - Enhance product reliability, supportability, and diagnosability through reviews and best practices Job Requirements - Experience in storage networking is an added advantage. - Knowledge of Google Cloud and experience with distributed cloud environments, Kubernetes, and container orchestration platforms. - Strong understanding of operating systems, networking, and distributed systems. - Proficiency in C/C++ and/or Python with hands-on debugging experience. - Strong analytical and problem-solving skills for troubleshooting complex, ambiguous problems in large-scale distributed storage systems. - Excellent collaboration and communication skills to work effectively across geographically distributed engineering teams. - Experience developing diagnostic tools or automation for production issue analysis. - Experience working directly with enterprise customers or customer-facing engineering teams. Education - Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline. - Equivalent industry experience will also be considered. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.