Flywire—Senior People Analytics Specialist (Workday)

Job description

Description: Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,300 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity Flywire is seeking a highly skilled Senior People Analytics Specialist (Workday) to strengthen the People team's ability to make timely trusted data-informed decisions. This role will own the design, development, maintenance and continuous improvement of People reporting and analytics within Workday. You will partner closely with People leaders, People Operations, People Technology, Finance and Business Intelligence teams to translate business questions into scalable reporting solutions. This is an ideal opportunity for a technically strong Workday reporting professional who is equally comfortable working with stakeholders, improving data quality and turning complex workforce data into clear actionable insights. What you will do - Design, build, test and maintain Workday reports, dashboards, scorecards and data extracts that support People, Finance, executive and board-level reporting needs. - Translate stakeholder needs into clear reporting requirements, including metrics definitions, data sources, security considerations, delivery cadence and expected business outcomes. - Develop advanced Workday reporting solutions using Report Writer, calculated fields, dashboards, composite reports, matrix reports and related Workday capabilities. - Partner with People Technology and Workday implementation stakeholders to support a successful post-go-live reporting model, including prioritisation and delivery of critical People reports. - Establish trusted consistent definitions for core workforce metrics such as headcount, attrition, hiring, internal mobility, diversity, organisational structure and talent outcomes. - Validate report logic and data accuracy, investigate discrepancies and resolve issues through disciplined testing and root-cause analysis. - Build and maintain documentation covering reports, metrics, data sources, business logic and operating procedures. - Partner with Business Intelligence and data teams when advanced analytics, cross-functional data sets, automation or enterprise-level insights are required beyond native Workday reporting. - Identify opportunities to simplify manual reporting, improve self-service access to data and strengthen the overall People analytics experience. - Support reporting governance by ensuring appropriate data security, confidentiality, access controls and adherence to applicable privacy requirements. - Provide guidance and enablement to People team stakeholders on how to interpret and use reports effectively. Here's what we're looking for - 5+ years of experience in People Analytics, HRIS, Workforce Analytics or a related analytical role. - Demonstrated hands-on experience building and maintaining reports in Workday, including advanced and matrix reports, calculated fields and composite reporting. - Experience with Workday Dashboards and Discovery Boards, along with Worksheets. - Strong knowledge of Workday HCM data structures, business processes, security domains and reporting best practice. - Advanced Microsoft Excel skills, including complex formulas, pivot tables, data validation and data analysis. - Experience transforming ambiguous business questions into practical scalable reporting solutions. - Strong analytical judgement and attention to detail, with the ability to validate data accuracy before communicating findings. - Excellent stakeholder management and communication skills, with the ability to explain technical concepts and insights clearly to nontechnical audiences. - Experience partnering with Finance, People Operations, HR Technology and/or Business Intelligence teams. - A strong commitment to data privacy, confidentiality and responsible handling of employee information. - Ability to manage multiple priorities in a fast-moving global environment. Preferred qualifications - Experience supporting a Workday implementation, stabilisation period or major Workday reporting transformation. - Experience with workforce planning, organisational analytics, talent analytics or executive People reporting. - Knowledge of Workday EIB, Orchestrator, Studio and Extend. - Experience with Prism Analytics. - Workday Reporting or a related certification is an advantage. - Familiarity with BI and visualisation tools such as Tableau, Power BI, Looker or similar platforms. - Experience with data querying, data modelling or integrating HR data with enterprise data sources. - Experience working in a global matrixed organisation. Technologies we use - Workday HCM and Workday Reporting - Microsoft Excel and Google Sheets - Business intelligence and visualisation tools - Jira and collaboration tools, including Slack and Google Workspace What We Offer: - Competitive compensation - Employee Stock Purchase Plan (ESPP) - Competitive time off, including Digital Disconnect and FlyBetter Days to volunteer in a cause you believe in. - Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) - Work with brilliant people globally Learn more about their journeys by checking out #InsideFlywire on social media - Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates - Be a meaningful part in our success - every FlyMate makes an impact - Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers, OneFlywire Career Mobility) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.