AccorHotel—Assistant Manager-Banquet

Job description

Description: Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us and become a Heartist®. Prime Function: - Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet. - Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Lucknow to ensure maximum cooperation, productivity, and guest service. - Monitor and supervise service flow in the assigned outlet. - Any matter which may affect the interests of hotel should be brought to the attention of the Management. Key Responsibilities: Food & Beverage Planning - Assist the Manager F&B to plan & execute the operations of the assigned outlet. - Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet. People Management - Ensure that the team has been trained for all safety provisions. - Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork. - Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Financial Management - Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the Manager F&B. - Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing. Operational Management - Assist the F&B Manager in sales promotion by organizing events and food festivals for the assigned outlet. - Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet. - Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law. - Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy. - Ensure that the team adheres to the company's uniform and hygiene standards. - Ensure that quality is maintained in all aspects of the work and as per the standards. - Ensure to continuously delight the customers by offering trend setting and innovative products and services. - Handle additional responsibilities as and when delegated by Management. - Prior experience in handling Banquets - Diploma in Tourism / Hospitality Management - Minimum 2 years of relevant experience in a similar capacity - Excellent reading, writing and oral proficiency in English language - Good working knowledge of MS Excel, Word, & PowerPoint