Housekeeping Team Leader

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for overseeing the cleanliness and maintenance of all public areas within the hotel and meeting the highest standards of cleanliness and presentation. As a Housekeeping Team Leader, you’re not just supervising the cleanliness and upkeep of the hotel’s public spaces – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day

• Team Leadership: Lead and motivate housekeeping staff to maintain high standards of cleanliness and efficiency.
• Quality Control: Conduct regular inspections of rooms and public areas to ensure hotel standards are met.
• Inventory Management: Monitor and manage cleaning supplies and equipment.
• Guest Relations: Address and resolve housekeeping-related guest requests and complaints professionally.
• Training & Development: Train staff and support ongoing skill development.
• Collaboration: Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Reporting: Maintain accurate records of housekeeping activities, performance metrics, and guest feedback. Prepare and submit reports on the status of public areas to the Executive Housekeeper.