EXL
IT Services & IT-BPM
Assistant Manager - Quality Excellence
- Location Uttar Pradesh, India
- Experience 3-6 yrs
- Job type Full-time
- Posted 12 Oct 2026
- Qualification Bachelor's
You will be taken to EXL’s own careers page to apply. Job ID 21193.
Job description
- Hands-on OSD viewing, review, interpretation, and gap analysis.
- Strong working knowledge of QSD review and compliance monitoring.
- Ability to identify and fill gaps in process documents without changing approved business intent.
- Good written and verbal communication, including professional stakeholder follow-up.
- Good proficiency in Microsoft Excel, including data validation, formulas, PivotTables, lookups, conditional formatting, and tracker preparation.
- Good proficiency in Microsoft PowerPoint for audit summaries, compliance dashboards, and leadership-ready presentations.
- Ability to understand requirements, evidence, controls, process flows, and approval matrices.
- Working knowledge of audit methodology, risk identification, root-cause analysis, CAPA tracking, and document control.
- Strong attention to detail, analytical thinking, organization, and ability to manage multiple review deadlines.
