4LS Support Engineer

Join Nokia’s Autonomous Networks engineering team building a next-generation Core Network Management System that helps telecom operators proactively prevent network failures and significantly reduce Mean Time to Resolve (MTTR). Our cloud-native platform ingests and processes massive-scale telemetry, performance, fault, configuration, and operational data from thousands of network functions. Leveraging Kubernetes, microservices, data lake architecture, AI/ML-driven analytics, automated Root Cause Analysis (RCA), anomaly detection, and predictive insights, the platform enables real-time monitoring, diagnosis, troubleshooting, and remediation recommendations. The system is built using modern technologies including Golang, OpenShift, OpenTelemetry, React based UI, ClickHouse, VictoriaMetrics, Kafka, and Agentic AI frameworks to build scalable, intelligent, and highly resilient telecom solutions.

• Provide L4 technical support for cloud-native applications and distributed systems, ensuring high availability, reliability, and operational excellence across production environments.
• Troubleshoot and resolve complex production incidents, perform service recovery actions, and leverage AI-assisted troubleshooting and analytics tools to accelerate problem diagnosis, impact assessment, and resolution.