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Description: T&T | Customer | S&S | Consultant | UX Designer | Pune • Job requisition ID : 107958 • Location: Bengaluru • Entity: Deloitte Touche Tohmatsu India LLP The team Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer Your work profile - Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards. - Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership - Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function - Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences - Applies awareness of global trends to address client needs and enhance recommendations - Understands the impact of emerging technologies on relevant functions and processes Key skills required - Build and nurture positive working relationships with clients and internal teams. - Take responsibility for assigned workstreams and ensure project objectives and quality standards are met. - Manage client expectations and deliver high-quality consulting services. - Develop Salesforce solutions using configuration and customization features. - Design scalable Salesforce solutions based on business requirements. - Implement Salesforce features including Lightning, Integration, Sales Cloud, Service Cloud, Experience Cloud (Communities), Marketing Cloud, and Industry Clouds. - Follow Salesforce and Force.com implementation best practices. - Understand business requirements and prepare effort estimates. - Develop overall system design and implementation approach. - Identify project risks and issues, resolve or escalate them appropriately. - Ensure timely delivery of project milestones and client deliverables. - Lead and manage multi-member project teams. Desired Qualifications - 3 to 5 years of relevant experience in management or consulting oriented environment. - Graduate degree (Science or Engineering) from premier institutes Location and way of working - Base location: Pune India - Willingness to travel for short- and long-term durations